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Items not received!
Complaint Rating: 
Company information: DVDDonkey.com 372 Gazebo Lane Lombard, Idaho United States Phone: 630-424-8009 www.dvddonkey.com
I ordered Crossing Jordan TV series on DVD seasons 1-6 on Jan. 11th, on the 14th I received confirmation my order had been received & was on back-order. I e-mailed asking them how long it would take to get my order. Every time I called, their customer service line was "serving other customers" and had me leave a message. I have left 20 messages, one every hour. They are never there. I did a little research myself about Crossing Jordan and Season 1 hadn't even been released so how could I have placed an order for all 6 seasons. These people are slick, their webiste looks professional and authentic. I wish I knew where I could go to lodge a complaint with a higher authority. This website needs to be abolished.
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