Complaint Rating:

Company information:
italk cellular
South Africa
www.italk.co.za/

I cancelled a contract I had with italk and got an email confirmation from them in Jan that my last bill is supposed to be at end Jan 2008. I have subsequently on 2 occasions been charged (without authorisation) at the end Feb, end Mar as well as end Apr. When I call them, they have repeatedly agreed to sort this out but have not to date - and my credit card company is not authorised to intervene on my behalf since the debit order is with italk and can only be cancelled WITH ITALK - this is extremely FRUSTRATING and ANNOYING - anyone out there have any suggestions???