Indiamart is a total rubbish company, who only knows how to get money from its users but fail to provide any benefit or services to them.
I purchased a catalog from them which wasn't doing much good after numerous complaints they came to me and offered an upgrade package which included trust seal, buy leads and premium listng.
They offered us 600 credit points and 3 categories for product listing.
We purchased a some buy leads as per the credit points, in the first deal the customer who posted the requirements didn't make any contact back, when we complained about this to Indiamart they stated the requirements are fulfilled.
Second time we again purchased a lead this time the contact numbers were totally wrong, I complained again, till date Ihave recd no confirmation as to what has become of that complaint, wrote several emails and called and they say we have sent u a mail already, i asked them to resend the same mail, they we can't.
I raised the same complaint again and called in the same regard, they promised that they will send a representative at my office but no one appeared, not even they replied to my mails.
Further more we purchased 2 more buying leads out of which again on one no body is replying or making a contact, nobody even picks up the phone.
It seems that they are generating fake buying leads or just posting that they are verified but they are not legitimate.
The reps who come to complete their own targets they say that buying lead is the best way to do business as they get verified and in case there is some issue like number not correct or no response we will get our money back.
Ofcourse, incase the party doesn"t approve of our rates that is a different scenario, atleast they are communicating, but out of 4 buying leads we haven't received a single reply from the rest of the parties, I am wondering if this is another scam.
I really want some answers here or this going to be dealt with really strcitly.