Complaint Rating:

I have credit card of ICICI bank, which i rarely use and for more than one and half year i have used once by mistake for petrol only. In the month of feb-06, i received a call from ICICI lombard that they are providing a kind of facility like if i met with accidents... Etc. In nominated hospitals the sum incurred on that will be paid by ICICI credit card and the amount will be converted into easy e.m.i. I have opted. But they have started charging the amount from next month even i have agreed to that. I made a call to customer care credit card and ICICI lombard for the same. But they have not taken any care for the same.

When i received email from ICICI bank, i told to not deduct the amount as i am not interested if the case is so i.e. In the month immediately 1st bill was raised.

Now the bills rosed upto 14890.82+1133 with penalties and all. Even credit card division continually debiting amount without my consent till it reaches to the limit of credit card and i have further stopped the same. I have received letter from their legal heir for the payment of same and i went to videocone tower to consult with their legal heir and told the all the problems i was facing. After that they have reversed the amount raised the balance bill of rs. 5,715.93 on dated 22-11-06.

I don't no why this is happening. Without my consent how they have deducted and charged from my credit card. I wrote several letters and emails to them, but i think, if this is the way to run ICICI bank credit card division than this is one of worse experience i have. I also emailed to ICICI customer care regarding the same and urge them to stop the credit card from immediate effect.