I recently made an online reservation with Holiday Inn Express. Their website clearly states that "a deposit for the entire stay" will be billed upon making the reservation.
Since the definition of "deposit" in this situation is this: "down payment: a partial payment made at the time of purchase; the balance to be paid later, " of course I assumed that Holiday Inn knew what the word "deposit " actually means and that therefore they would be taking a "down payment, " or percentage of the total charge.
I assumed that their web designer and/or corporate office has a dictionary if they don't know what "deposit" means.
Apparently they don't know, and don't have a dictionary. Holiday Inn has decided to change the dictionary meaning of the word "deposit" to mean, "the entire fee." I called Holiday Inn's 800 number to check on how much they had charged my card, and was told that it was the whole amount.
The woman I spoke to thought that saying "for the entire stay" somehow meant not a percentage for each night reserved, but "the entire fee."
There is no point discussing word definitions with someone who hasn't any power over corporate policy in the first place, but I find it exceedingly annoying to have to assume--rightly in this case--that the people in charge of a large corporation don't actually know the English language well enough to write policy.