Complaint Rating:

This was the BIGGEST joke ever. I saw their advertisement on tv and thought I would give them a call I ended up going to Raleigh North Carolina it was the nearest office to me there I met with a man who called himself THORN I was very skeptical from the start their office was in a big building I did not see anyone in the halls ever in the 4 months of going there the first time I met with this THORN I asked about this product I was told how wonderful it was and THORN showed me pictures of himself before he had the WIG I was told that they has a sale going on and it was a half price sale so it would only be $1, 000 not the usual $2, 000 I agreed and wrote a check right there they took measurements and I was told to come back in about three weeks even when one of the stylists was measureing my hair he said you still have alot of hair and I noticed him look at one of the others kinda funny I came back in 3 weeks and they had my wig I was greeted by some asian woman who THORN told me was the owners wife and she did my hair the first time (it was included the first time) then after she was done THORN came in and explained the prices of everything he explained a HAIR CUT WAS $ 40.00 this was in the year 2000 and he said that people usually tipped $40.00 I just looked at him I was also told about their line of hair products which were VERY expensive so after that I left and did not come back for a month when I came back I walked in their office in the big building and saw 3 or 4 men sitting in the waiting room there was 3 or 4 men in the waiting room on my first trip also I WAS VERY SUSPICIOUS OF THIS ESPECIALLY WHEN I CAME OUT AFTER AN HOUR AND THEY WERE ALL STILL SITTING THERE after the lady tonya had styled my hair I paid her $40.00 she left the room and a few seconds later she returned with THORN he asked HER how my first appointment had gone she said ok he asked HOW MUCH I HAD TIPPED HER SHE SAID $20.00 HE SAID "OH MAN I THOUGHT I SAID TO TIP HER $40.00 at that time I said I do not make that kind of money he said nothing and left I left shortly after that The next time I came THERE WAS 3 OR 4 MEN IN THE WAITING ROOM AGAIN AND AGAIN I WAS SUSPICIOUS when I went back I started to ask questions like who is this THORN and why do I see 3 or 4 men in the waiting room and they never move I commented its like they are paid actors tonya replied HMM THATS AN IDEA I LOOKED AT HER AND SAID YOU ARE KIDDING ME SHE JUST GRINNED AND SAID OK I WENT ON TO ASK HOW MUCH THIS THORN MADE SHE SAID SIX FIGURES HE DROVE A PORSCHE IT WAS PARKED OUTSIDE I TOLD HER I SAID I AM NOT RICH AND DO NOT MAKE A SIX FIGURE INCOME AT WHICH POINT SHE OPENED UP A LITTLE MORE AT THAT TIME SHE TURNED MY CHAIR AROUND AND TOLD ME IT WAS A DOUBLE MIRROR IN FRONT OF ME AND THAT THORN AND OTHERS WERE OFTEN BEHIND IT WATCHING HOW THE SESSION WENT OR TRAINING OTHER POTENTIAL STYLISTS (SALES PEOPLE) I WENT ON TO EXPLAIN HOW I WAS DRIVING OVER 8 HOURS TO GET THERE AND SO ON SHE TOLD ME THAT YES THE 3 OR 4 MEN WERE PAID TO SIT IN THE WAITING ROOM TO LOOK AS IF THE PLACE HAD CLIENTS WHEN PEOPLE WALKED IN SHE TOLD ME THE PLACE HAD FEW CLIENTS SHE SAID THEY THOUGHT I HAD SOME MONEY AT FIRST AND THAT WAS WHY THE WOMAN WHO WAS CLAIMING TO BE THE OWNERS WIFE HAD STYLED MY HAIR THE FIRST TIME TO TRY AND IMPRESS ME SHE ALSO EXPLAINED TO ME HOW THE STYLISTS WERE PRESSURED TO SELL AS MUCH AS POSSIBLE AT THAT POINT I SAID OK I DONT THINK I WILL BE BACK I WENT HOME AND LATER IN THE WEEK REMOVED THIS JOKE OF A WIG MYSELF TOGETHER WITH THE COST OF THIS WIG, LOST WAGES FROM THE TRIPS, AND MONEY SPENT ON THE TRIPS I FIGURE IT COST ME ABOUT 5 OR 6 THOUSAND DOLLARS THIS IS A JOKE OF A BUSINESS AND NEEDS TO BE INVESTIGATED BY THE AUTHORITIES AND SHUT DOWN I ONLY REGRET THAT I DID NOT SUE THESE SCAM ARTISTS FOR EVERY DIME I COULD GET