The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (2 hrs 0 mins ago)
Australian Wine Index
boiler room wine investment scam
2. (2 hrs 27 mins ago)
Exhilway Asia Ventures
Cheating money and Killing Business
3. (2 hrs 31 mins ago)
A crooked Company
4. (3 hrs 36 mins ago)
Discovery Cove Orlando, Florida
Terrible Refund Policy
5. (4 hrs 48 mins ago)
Wacovia bank 1565 highland
Stolen atm card and requested credit card

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Groupon, California Complaints & Reviews - Refund

Groupon Contacts & Informations


Posted: 2013-01-14 by    TheTBOSS


Complaint Rating:  0 % with 0 votes
Contact information:
United States
Purchased event tickets for Queen Mary and the Ice Chill for December Holidays. I purchased the tickets and made the reservations with the event as instructed. Due to work I was unable to attend the event. When I contacted Groupon Customer Service they denied my refund based on a "7 day after the purchase date" rule. The problem with that is you had to purchase the tickets more than 7 days before the event to get the discount! The 7 days came and went before I was even able to attend the event. I explained this to the customer service representatives and was the told I could hold on to the voucher and apply it to the same event next year. So my only option was waiting a year to hope that the same event would be available and that I would be able to attend. I went back and forth several times with the company and they absolutely refused to give me a refund. The amount is over $100, so we aren't talking about a tiny amount of money here. The event/service did not suffer any damage or cost because I didn't attend, there simply isn't any reason not to refund my money. I have also posted this on FaceBook and a few other places in the hopes no one else gets scammed.
Comments United States Entertainment
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 15th of Jan, 2013 by   TheTBOSS -1 Votes
Yea, I get that. I purchased the event tickets about 3 weeks ahead of time to get the discount (which wasn't much of one in the 1st place). I was unable to attend about 4-5 days prior to the event due to work. If I had known earlier I would have notified them earlier. It's not rocket science here. There was not adverse reaction because I didn't go, the vendor wasn't out any money, labor, materials, etc. There isn't any reason I shouldn't have gotten a refund.
 15th of Jan, 2013 by   TheTBOSS 0 Votes
Yo, dufus, I didn't swear, that's how the characters were interpreted by the site, not me. Is your point just to be rude and a pain in the tookis? Look, they ripped me off for $100. Maybe that doesn't mean anything to you but it does to me and I don't want to see anyone else get stuck. I'm already out my money. Just trying to help someone else.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Victims of Bank Overdraft Fees

RSS Feed
Login close

Forgot your password?