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Gamestop Complaints - Return Policy

Review all Gamestop complaints

Gamestop

Posted: 2008-07-14 by Kiet [send email]
Return Policy
Complaint Rating:  75 % with 4 votes
Company information:
GameStop
Moreno Valley Mall
Moreno Valley, California
United States
Phone: 9516538772

Bought a "New" game at this GameStop location. The employee sold the game without the original packaging (it was already opened), so the game wasn't so "new" anymore.
When went to return the game, store refused to except the return because the game was opened, when that's how they sold the game to me.

Not planning on buying from GameStop again. Best Buy & Target offers better return policies.
Comments United States Consumer Electronics
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Comments

104 days ago by Sean [send email]
best buy your gonna pay 15% restock fee as long as you dont open it. so for every $50.00 game you return, you have to pay $7.50 to have the guy walk to the game section and put it back on the shelf. YAY bestbuy! or worse go to target where they tell you you cant return it period, get the fuck out. they are trained in customer service by the us navy seals. If you try to debate the return they will shoot you.

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