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1.0 42 Reviews

Fristpay.com Complaints Summary

0 Resolved
42 Unresolved
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Fristpay.com reviews & complaints 42

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B
6:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fristpay.com paid for shoes and nothing received

Ordered some days ago two pairs of NIke Air shoes at freetrainer3-0.co.uk and then received a note from fristpay.com that the money hase been succesfully transferred. Day after i received an sms and it was saying shoes were not in stock, i answered to send back money and then silence. I write this just to inform all of you that these Chinese persons should work honestly. BlondeonBlonde

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Petra Štefanková
, US
Apr 20, 2017 11:04 am EDT

I ordered shoes there and after 2 weeks I recieved very different part of shoes with very poor quality. I contacted the shop though by their "contact us" form three times but still no answer.

ComplaintsBoard
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2:18 pm EST

Fristpay.com Stop these crooks

I ordered jacket from the website www.fristpay.com. After several minutes I pressed the cancel button and applied for full refund. But the seller refused to return money, but he cancelled the order. And I haven’t received it. The seller ignored me and my emails. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Read full review of Fristpay.com and 199 comments
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socodoll
, US
Jun 22, 2017 7:05 pm EDT

I ordered a pair of shoes from the website www.nickpoint.co.uk
immediately after I attempted to contact the seller by way of the only means which was email.
My order was never canceled and I received a fake tracking number from their fake "safebillpay" dept.
The tracking number can be viewed but has not changed status. Today is now June the 22nd.
When attempting to contact them numerous times I finally received an email from "Emily" with sender as emily@oumal.com instead of the sellers email asking that I give her the tracking number so she could check on it and get back with me asap. I replied with the information asked of me within a few hours and have not heard anything even after attempting to email emily and www.nickpoint.co.uk several more times. That was on June 5th 2017 and days following. Still no response, still no shoes.DO NOT BUY FROM THE SITE www.nickpoint.co.uk or any others with Emily@oumal.com as an email.

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Manuel Coelho
, PT
Jan 18, 2017 8:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi there,
I'm from Portugal and I bought this site (HTTP://WWW.walkingforweightloss.co.uk/).
Do not buy it, it's bull####.
After the purchase, which was debited on my credit card for a higher value, a few days later receive an email from an Emily with the following text:
##########################################################
Hey There.
Thanks for sending us email about your order issue, this will be very
helpful in us resolving your problem.
I have checked your order for you. We are sorry that our warehouse team have
made a mistake with your order, please accept our sincere apologies for the
inconvenience caused.
I have checked your order, the size you wanted is currently our of stock.Sorry for that inconvenience.
Would you be interested in solving the issue out with us in the following way ?
Would you like to pick up something else in our web, I would check if they are in stock or not for you .If they do, you just pay for the partial payment 65%) of the value, t (, we would pay for the rest and the shipping cost.Then we would forward you the order asap .And you keep the item that you got, you do not need to send it back since right now the custom is very strict here, if it is sent back, it would probably not be delivered successfully .Sorry for that .Hope you can understand.
Or if you could not find anything that you like in our web .Would you like any other items such as Nike Adi New BalanceVans shoes, or some other clothes, sunglasses, bags which we are engaged to sell as well.
We do not want to make mistakes again .We would confirm everything before sending out the next time .
Looking forward to you reply.
Kind regards,
Emily
Customer Service
emily@oumal.com
##########################################################
After this mail, they send a crap out of a t-shirt counterfeit.
Do not buy it, it's fraud, scam.
This company is called Wang Gang and is headquartered in Shanghai in China.
So I'm warning you, so that no one should be scammed like I was.

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God's wrath
, IN
Oct 29, 2016 8:18 am EDT

Order ID - 2LIH-a1a20158oo-fp15 and Payment ID - YKF1607140512184105 - I had paid USD 33.07 to 1stwavertonscouts.co.uk
through their website fristpay.com, which does not seem to exist at all. I tried to request this woman named Emily, who works for them, to refund 100% of my money but she is constantly offering 15% refund. The dress that I had ordered has not come to me at all.

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Blazzzzze
, CH
Oct 10, 2016 5:37 am EDT

Same happened to me: I ordered some "Vans" hats on www.wightwreck.co.uk. After 20 days I got some "Supreme" hats, so completely different than what I ordered and the quality was very bad. When you compare the mentioned sites you see the layout of them is still the same..! Keep your hands off!

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Geert Christa Verheyden Coeckelbergh
, US
Oct 07, 2016 12:40 am EDT

Same happened to me: bought Adidas shoes on Belgium site www.pinkwave.be Afther 15 day i received other adidas shoes than i ordered. In a plastic bag without any papers. I also think they are fake! Pinkwave is the site but the mail i received was from adidas stopcontact. I sended several mails but still no responds. mail: emily@oumal.com Also something strange, normally the shoes going to be send by DHL but they came with postNL, no adres ore name from the company, only from china!? I got fake shoes and lost 94€

WWW.PINKWAVE.BE IS FAKE!

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Anthonio Gort
, US
Sep 28, 2016 3:09 am EDT

Same happened to me: bought Diesel shoes on Italian site pomidautore.it and got fake Gucci shoes from Hong Kong.
They smell of plastic and while on the shoes there is a made in Italy label, with the shoes i found a paper that certify that they are made in China.

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Saule
, LT
Sep 23, 2016 5:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,
I am from Lithuania. I think that my situation is the similar.
My friend tried to buy some clothes from http://www.walkingforweightloss.co.uk
Total cost was 336 euros and he he has had in his account a similar amount of euros (no more than 337 euros). He got the error message that the purchase not completed. He tried to do the transfer several times and has got the same error. After some time he saw that the 336 euros was suspended. He asked to return the money and get the answer:
Hey There.

Thanks for sending us email about your order issue, this will be very
helpful in us resolving your problem.

I have checked your order for you. We are sorry that our warehouse team have
made a mistake with your order, please accept our sincere apologies for the
inconvenience caused.

I have checked your order, the size you wanted is currently our of stock.Sorry for that inconvenience.

Would you be interested in solving the issue out with us in the following way ?

Would you like to pick up something else in our web, I would check if they are in stock or not for you .If they do, you just pay for the partial payment (65%), we would pay for the rest and the shipping cost.Then we would forward you the order asap .And you keep the item that you got, you do not need to send it back since right now the custom is very strict here, if it is sent back, it would probably not be delivered successfully .Sorry for that .Hope you can understand.

Or if you could not find anything that you like in our web .Would you like any other items such as Nike Adi New BalanceVans shoes, or some other clothes, sunglasses, bags which we are engaged to sell as well.

We do not want to make mistakes again .We would confirm everything before sending out the next time .

Looking forward to you reply.

Kind regards,

Emily

Customer Service
________________________________________
emily@oumal.com

And that's not all. And that's not all. At the case that my friend has had the error message that purchase was not completed, I bought the same goods from my credit card. The total cost of goods was 230 euros but they took from my account 248 euros! and I got the message:

You have transferred 230.0 EUR to walkingforweightloss.co.uk.
-------------------------------------------------------------------------------------------------------------------
The order details are as follows:
-------------------------------------------------------------------------------------------------------------------
Order No.: 1CNX-kk19580yy-fp234
Seller website: walkingforweightloss.co.uk
Payment Date&Time: [protected]:49
Amount: 230.0 EUR
Payment No.: YKF1609052149561233

Note:
 Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
 Please note "laerpexuk" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.
-------------------------------------------------------------------------------------------------------------------
Should you need any further assistance, please don't hesitate to contact our Customer Services department at service@onlinescredit.com
 Tel:
 Fax:
 E-mail: service@onlinescredit.com
-------------------------------------------------------------------------------------------------------------------
Notes:Please don't reply this e-mail directly as it was sent automatically!

2016-09-14 I get the second message:

We are glad to inform you that your merchandise has been shipped out by our merchant to you through (globalpost) . The tracking No. is RS136556773CN. please check the status through the link of
globalpost http://www.17track.net/en/
You can see the picture of shipping document.
-----------------------------------------------------------------------------------------------------------------------------------------------
The order details are as follows:
-----------------------------------------------------------------------------------------------------------------------------------------------
Seller Order No.:1CNX-kk19580yy-fp234
Seller Website: walkingforweightloss.co.uk

Payment No.:YKF1609052149561233
Payment Date&Time: [protected]:49
Amount:230.0 EUR

The estimated date is
-----------------------------------------------------------------------------------------------------------------------------------------------
Please note that "laerpexuk" will be displayed on your credit card statement.
Thank you for your attention and wish you have a good day. For more information and further assistance, please feel free to contact us by service@onlinescredit.com.
 Tel:
 Fax:
 E-mail: service@onlinescredit.com
 Website:
Notes:Please don't reply this e-mail directly as it was sent automatically!

Currently, we both were in contact with our banks :(

I have googled about laerpexuk more:
/link removed/

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FindtheChinese
, NL
Sep 13, 2016 9:37 am EDT

Listen people, what i found and at the same time is my conclusion. These ### are a team of liars and scammers they operate from China but i dont know exactly from where. If I find out where they live i would like to go there and face those thiefs . because the damn government or police isnt doing anything about this. Over 100 people have been screwed by them and still they do what they do. They stole 180 euro from me for a pair of fake low quality shoes with 2 brands on it :S. WE NEED TO STOP THEMMMMMM!

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God's wrath
, IN
Aug 03, 2016 10:35 pm EDT

Well, 1stwavertonscouts.co.uk is yet another such scam website - possibly owned by the same people. I have complained to the Interpol about them and I am hoping I will get my money back soon. I had paid them USD 33.07 or so using my credit card. I have neither received my dress nor my refund even though this female named Emily had promised to give me at least a 15% refund and then, there was absolutely no reply from them after that. I could not even recover the password to my own account on 1stwavertonscouts.co.uk. I have been royally scammed. Do not buy from these people at all.

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monika fauci
, US
Jul 29, 2016 6:22 am EDT

Just got scammed! Ordered a bag from Italy, got something entirely different from China. What a scam! And, yes, they refuse to give a refund. They do tell you they'll "give a little discount next time." As if...

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