Complaint Rating:

Company information:
CVS Pharmacy
United States

I brought a prescription into the CVS store on Tuesday, they said they were out, but they would order it and it would be in on Thursday. I knew I had enough until then, so I asked them to order it.

I called Thursday to make sure it was in and they said it was, so I sent my husband to pick it up. He called from the pharmacy a little while later and said it was not there. Supposedly they ordered it but it didn't come in.

I need the medication and cannot skip a day - if I had known that it wouldn't be there I would have gone to another location. I've had many problems with this store and this is the last straw - I will take my business elsewhere.