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Complaint against Fidelity investments

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1)) I have invested Rs.10000 under tax advanatge fund and given purchase request on 5th of february( Transaction no - 12420025), which is under process as on today after 13 days.After that i regeistered the complaints in Fidelity thrice, but still neither my invested amount is returned to my account nor it is reflecting in my Fidelity folio.

2) I have submitted KYC form along with online application form on 03/02/10 - sent through normal post as per their advise.Also as per their guidlines mentioned in the KYC application form, i have sent my Original Pan card and Voters ID card to Fidelity-Mumbai adress. Still i have not got any acknowledgement on the same and even i have not got my original pan card and voters ID card back

Pls guide me on the above issues, also let me know the correct platform to discuss this issue.

I shall be ever gratefull to you

Thanking you
Vasude Bankapur
Complaint comments Comments (3) Complaint country India Complaint category Bad Business Partners
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