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eMusic.com, New York, New York Complaints & Reviews - Unauthorized charges

Review all eMusic.com, New York, New York complaints

eMusic.com

Posted: 2008-06-30 by Phillip Makowka  [send email]
Unauthorized charges
Complaint Rating:  100 % with 5 votes
Company information:
eMusic.com
Unknown
New York, New York
United States
Phone: 866-847-0719
www.emusic.com
I began receiving monthly billings of $19.99 for services I never ordered. I attempted to cancel any future charges but the web address that they give on their phone message is not accessible and they speak the mailing address so quickly that I cannot copy it correctly.
Comments United States E-Shopping
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Comments

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 20th of Apr, 2009 by   ELIZABETH 0 Votes
MY CREDIT CARD WAS CHARGED $ 95.90 FOR A FREE 50 SONG DOWNLOAD THAT WAS GIVEN TO ME AS A BONUS GIFT FROM TOSHIBA WITH THE PURCHSASE OF MY NEW LAPTOP. THATS B.S.!!!
 20th of Apr, 2009 by   apumedia 0 Votes
lol i knew this was coming that's why i never used them. contact aol and or winamp those are the founders of e music. aol got to big on wanna be's so they bought out winamp, emusic is or was win amps so now its aols baby. ill look to be sure let you all know how to get them brb
 20th of Apr, 2009 by   apumedia 0 Votes
OK SERVICES WENT SOLO NOW HERES THE WHO IS CONTACT WHO YOU CAN TO GET WERE YOU NEED TO BE

I DO IT ALL THE TIME THEY FREAK AT FIRST THEN ARE SCARED OF YA, I HAVE HAD LUCK DOING IT THIS WAY A LOT

Registrant:
eMusic.com, Inc
Inc eMusic.com
100 Park Avenue 17th Floor
New York, NY 10017
US
Email: sysadmin@emusic.com

Registrar Name...: CORPORATE DOMAINS, INC.
Registrar Whois...: whois.corporatedomains.com
Registrar Homepage: www.cscprotectsbrands.com

Domain Name: emusic.com

Created on...: Tue, Feb 27, 2007
Expires on...: Wed, Apr 21, 2010
Record last updated on..: Fri, Apr 18, 2008

Administrative, Technical Contact:
eMusic.com, Inc
Inc eMusic.com
100 Park Avenue 17th Floor
New York, NY 10017
US
Phone: +212.2019240
Email: sysadmin@emusic.com
 22nd of Jul, 2010 by   P***off 0 Votes
My credit card was fraudgently charged by someone else for services with this company. After several times of contacting them regarding this issue they have declined to remove the charge. They have declined to give a supervisor when requested over a 100 times and that's not exaggeration. They have later after calling reputable 20 times after being hung up on, they placed a so-called supervisor on the line by the name of "Mary" with no last name, no Employee ID number, No Location, No other info to identify her with. She stated that the issue is not her responsibility and emusic will charge what was asked of at the time. After giving her my statement that I was not the one that asked for the services she still said that it is my fault and I should have kept my card more securely. They do not have a corporate number or corporate person in charge. They have refused to remove the charges of 01/02/2010-$12.99, 02/02/2010-12.99, 03/02/2010-$12.99, 04/02/2010-$12.99, 05/02/2010-$12.99, 06/02/2010-$12.99, 7/02/2010-$12.99 I have called on each one of these months regarding this issue and they have stated that they would cancel it, and return my monies and I have not receive nothing back from them. They do not want to remove the charges, they do not care about what someone has to say about that card being charged for unauthorized services. Emusic is a fraud company. They have no supervisors, no location, and they have no security system for people that gets pulled into the identity theft lifestyle.
 22nd of Oct, 2010 by   mayhem 0 Votes
I completely agree! They did this to me. The customer service is terrible, there is no phone number and they just keep ringing up charges. On the account that they keep making charges, I have the receipt of my cancelation months ago!!!

All I did was cc my attorney on the emails and I plan on doing something about. They keep responding to my emails though and because of this, I now have a paper trail for everything. I also intend on contacting the local better business bureau and I hope everyone does the same.

This company is HORRIBLE!!! Convince your family and friends NOT to buy...no matter what the free downloads deal is.

Isn't there a reason they are doing this? They sell your personal information and they are hurting for business.

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