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Edreams Limited, london Complaints & Reviews - taking the amount of £72.54, just for trying to book a ticket, nothing was booked but i was charged on the a couple days later??

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Edreams Limited

Posted: 2011-05-16 by    malika jones

taking the amount of £72.54, just for trying to book a ticket, nothing was booked but i was charged on the a couple days later??

Complaint Rating:  92 % with 12 votes
Contact information:
Edreams limited
United Kingdom
Phone: 07983801692
dear sir or madam,
On the 5th of may i have tried to book a flight tichet on line, so i tried Edreams for a cheap one and for the first time, that nifgt i could not book anything although i put my bank details..., payment and booking was denied. so i tried and was succsesful on the 11 of may, i booked with bell air and the right amounth was taken out the same day.
then i looked i my statment to find out that Edreams limited took the amount of £72.54 on the 9th of may just after my failed trial of booking. i am very unhappy as you can't speak to no one, and the number they have on enternet not working. your sincerely malika jones
Comments United Kingdom Airlines
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Sort by: Date | Rating
 19th of May, 2011 by   eDreams.net 0 Votes
Mr Jones,
We apologize for the inconveniences, please send an email with all the information to: customerservice@edreams.com Our Representatives will gladly help you.
eDreams Team
 28th of Sep, 2011 by   jaip 0 Votes
hi, i wantg to contact edreams limited. pls let me know ur number or email address. thanks alot
 28th of Sep, 2011 by   jaip 0 Votes
hi, i just need contact number of edreams limited. or email address. thanks alot
 17th of Oct, 2014 by   Debra Debra Smith 0 Votes
We booked a flight from Rome to Munich Germany on August 26. We were charged $513.37 for 3 adults. That was the price we agreed for the flight. I received my credit card statement and there is an extra charge of $130.44 charged to EDREAMS LIMITED LONDRES GB. Why am I being charge this extra amount? Can you e-mail me at bobdebsmith@msn.com? Please respond to my questions. Thank you, Debra Smith
 17th of Nov, 2014 by   aryadna16 0 Votes
Hi, Last Sunday I booked a return tichet from Viena to Chisinau (MD)...through Kiev... and recieved 2 confirmation emails BUT NO TICKETS!!! IT COST 290 euros. I called the customer service (number on the site) but it sait this wasnt assigned... I sent several emails... no answer, no tickets... money lost, family visit ruined... see at the Court, Eadreaams
 5th of Feb, 2015 by   jiao 0 Votes
Dear edreams staff,
I have already purchase my 2 tickets, however, I haven't got my e-tickets until now. I feel a little bit worried, for I have already sent your two emails to talk about that. You said you have sent my e-tickets to me, but I don't see them. And you don't reply my second e-mail until now. I hope you could response me as soon as possible.

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