logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Nationwide Debt Busters LLC
Rude, unprofessional service
2. (0 mins ago)
Sears Jewelry
Broken in 3 months
3. (3 mins ago)
Free of Blemishes
posting fake comments and product is a scam
4. (7 mins ago)
Dealer Synergy Sean Bradley
Sean Bradley Scammer
5. (10 mins ago)
GLD Myscore
they keep on charging me

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Dollar General Store #02558, Bowling Green, Kentucky Complaints & Reviews - Excused me of using fake coupons

Dollar General Store #02558 Contacts & Informations

Dollar General Store #02558

Posted: 2011-03-09 by    Judy Johnson, KY

Excused me of using fake coupons

Complaint Rating:  100 % with 1 votes
Contact information:
Dollar General Store #02558
1950 Cave Mill Road
Bowling Green, Kentucky
United States
Phone: 270-843-3427
dollargeneral.com
I DEMAND an Apology. I emailed Dollar General directly about how I was treated by the Staff and Management on Friday, March 4, 2011 and recieved a confirmation of receipt at 7:47am stating that IF my email required a reply they would be contacting me shortly. Well shortly is not 5 days later and still no reponse.
The Staff and Management of Store #02558 (1950 Cave Mill Road - Bowling Green, KY) was rude and had absolutely no knowledge of their own website. I have been receiving coupons via email for well over a year from Dollar General however when I tried to use these particular weeks coupons they failed to scan the first time. So the young lady informed me and ALL the other patrons that I had given her "fake" coupons and she was not going to except them. When I tried to tell her that I had printed them off of thier website that they emailed to me, she insisted that I was lying so I immediately asked for Management. Of course she doesn't even come out of her office just again agrees that they must be fake. I demanded that she come to the front and while she still insisted that I was lying the coupons scanned. I was never offered an apology for their insinuations. I have spoken with several friends and even one gentleman that witnessed this embarassing moment...they weren't surprised which can only mean that this is a daily occurance. If your NOT going to back up your Customer Service Values then continue to hire and train disrespectful employees.
FYI: The Store is filthy too.
Comments United States Other
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

How to Sell on Craigslist and Not Get Scammed: 4 Great Tips You Need to Know

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?