Complaint Rating:

Company information:
Certegy Check Services
Hanover, Pennsylvania
United States

I went to the AT&T store with my son to purchase a cell phone and he was approved though AT&T for a phone plan. We went to write the check and was denied. I talked with people from this company and the first person disconnected me after telling me that we have an insuffient check writing profile. When I got to talk to the second person after calling back they told me that the store had recently had some fradulent activity and that there was nothing wrong with my account and it was a problem with the store. I was also told that even though we had the money the manager couldn't override the denial but we could return to the store tomorrow to see if the check would be approved. I finally got tired of hearing about different ways to solve this problem of being denied is by filing out some paperwork that they are going to be sending and sending it back to them that we'll never be denied like this again.

To say the least this company does not impress me and even less after reading what others have said about them. There has to be something that can be done about such a company I can picture this company making alot of people feel bad and like crap because of being denied whether they have money or not.