Complaint Rating:

I also needed help from the customer service and I could not understand a word they were saying. I talked to three technicians and I was given the run a round and not only that one tech put me on hold for 1 hour and 30 minutes They even asked me to go and borrow some one else keyboard and try that and I finally said enough is enough. I paid for in home repair and I simply refused to unplug another cord and run up and down the road. I will never buy another dell anything!