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Sleep Number Bed Complaints - Deceptive "Free" in home trial

Review all Sleep Number Bed complaints

Sleep Number Bed

Posted: 2009-10-26 by   millijc
Deceptive "Free" in home trial
Complaint Rating:  100 % with 1 votes
Company information:
Select Comfort Sleep Number
Illinois
United States

We decided to try this "Free" in home trial. We were very disappointed. Did not like having to check the air pressure constantly. They dont tell you until after you get it in your home that the air pressure may flutuate up to 10 lbs. Then when we decided that we no longer wanted a bed we could not just jump in to and sleep we called to return it. They charge you $59.99 to have it shipped to your home and on the receipt you sign they state you have to pay for shipping if it is returned. Not only do you pay the shipping to your home but they charge you to ship it back at $29.99 per box which came to over $150.00. Also do not let them talk you in to a Luxlayer top because it is NOT part of the mattress and considered an assessory so you will be stuck with it.
Comments United States Mattresses
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