Complaint Rating:

Company information:
Hotwire
Apex, North Carolina
United States

Hotwire sent me e-mail announcing reduced rates for the period in which I was interested. When I clicked through to the website the rates were nearly twice as high, as they had been a few hours earlier. There had been no change to the website.

About two hours later Hotwire sent me another e-mail announcing rates of $12.95 per day. I was online less than 5 minutes after the e-mail. Again, when I clicked through to the website the rates were nowhere near what the e-mail announced.

I believe Hotsire promotes rates that do not exist. I cannot believe their explanations about how then rates have changed (and their websites were revised) in less than 5 minutes.