Complaint Rating:

Company information:
eharmony
Florida
United States

I signed up for eharmony. receipt dated 6/17/08. I emailed and mailed letters to customer service that I wanted a refund within 3 days of signing up...they would not refund..just a bunch of form emails telling me to bad to sad. I continue to email them of the many complaints I have to no avail. Obviously they will not refund my money. Now I am getting emails of matches with their subject line "david wants to get to know you better"...this is not an initiation by "david" but eharmony. How embarrasing that I replied to "david" and no response...this person had never even looked at my profile and certainly was not interested in "getting to know me better". Very misleading and I am very unhappy with their customer service as well as their matching system. nolajazz