logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Killermotorsports
STAY AWAY
2. (3 mins ago)
Global Tel Link
I work at Global Tel Link
3. (3 mins ago)
Apple Store
Bad Customer Service
4. (9 mins ago)
Melaleuca
Terrible experience!
5. (24 mins ago)
TeenNick
sensitive material on family issues

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Cuisinart, Trenton, New Jersey Complaints & Reviews - Defective Product (twice)

Cuisinart Contacts & Informations

Cuisinart

Posted: 2013-04-24 by    srmknight

Defective Product (twice)

Complaint Rating:  0 % with 0 votes
Contact information:
Cuisinart
Trenton, New Jersey
United States
We purchased a Cuisinart coffee maker, Model Dcc-3000 from R.C. Willey in January 2013. This coffee maker features an internal storage carafe for the brewed coffee as opposed to a traditional external coffee pot. The design idea is the brewed coffee stays warm within the internal carafe until you are ready for it. Then. you push a button and the coffee dispenses into your cup. The problem? It leaks! The first model lasted about 6 weeks, then when we would brew our coffee it would brew and dribble right out onto the floor. We followed all maintenance suggestions, and the problem persisted. R.C. Willey was nice enough to exchange the model for us. Within 4 weeks the exact same thing happened with the new model! What we would like from Cuisinart is one of two things. Either a different model of coffee maker, that does not have an internal storage carafe (just a standard coffee maker with a programmable clock) or a refund of the $99 we initially paid for the unit so we can purchase a replacement on our own. I do not think we are asking for to much. Cuisinart wants to exchange the 2nd defective model for another version of this same, already proven defective product. If you do a search online for Cuisinart Dcc-3000 leak or reviews you will see ample evidence that I am far from the first consumer to experience this problem with this product. We trusted the Cuisinart brand name when we purchased this appliance, that was a mistake.
Comments United States Appliances
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Avoid Money Transfer Scams

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?