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Airtel Complaints - Conversion from postpaid to prepaid , not done since long

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Airtel

Posted: 2007-10-24 by Vibhuti B Patel  [send email]
Conversion from postpaid to prepaid , not done since long
Complaint Rating:  100 % with 2 votes
I have requested a service from postpaid to prepaid at airtel office vashi, sector -17, I have submitted all the documents and pending bill on 9th of October,2007. I again went there after 2 weeks , the person told me that it will get start on the nextday. But its not working till date. I have called the customer care -121, but the lady told me that she cannot check the status for the number which is converted from postpaid to prepaid. And the person at airtel service is not willing to pick up my phone even. Their attitude is worst.
Right now I am using a roaming number of vodafone. Can you tell me when I'll get my number up ? If you people cannot do it then I want the money back of that sim and the roaming bills I am paying since last few days , just because of their stupid promises of 3days and 4 days.
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 63 days ago by   12345687 0 Votes
Dear sir
I am using your air tell connection from last few years so please take this request and do the need full at the earliest.

A. I have not received bill last month and I come to know that amount by customer care, and I informed them also that the bill amount is high I am not using that much. And no other person using my phone.
B. This month also, SMS from 121 I come to know the amount its also heavy,
C. So I am interested to continue in this post paid connection in further days, you please take this as a request and migrate my account from post paid to prepaid at the earliest. After deducting my security amount I am going to pay the reaming amount.
Because of the recession I lost my job you kindly understand the problem and do the need full next day, I want to continue in your network but not as postpaid in prepaid.

Please do it earliest.

Thanks

Deepak


My number is 9900794203.

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