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Consumer Depot Complaints & Reviews - Consumer Depot is a fraud!

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Consumer Depot

Posted:    Valerie

Consumer Depot is a fraud!

Complaint Rating:  89 % with 9 votes
In July 2007 I purchased a 1GB Flash Memory Drive from Consumer Depot. When I opened the box it did not work. It was completely dead. In addition, it was obviously not new, there was no original packaging and there was some tape gunk stuck to the side of it.

On their website there was no mention of the fact that what I was ordering was a used unit. This is fraud.

I attempted to contact them to obtain a replacement or refund and they refused to do anything.
Comments United States Department Stores
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 27th of Aug, 2009 by   RUM FROM HOME DEPOT 0 Votes
August 14, 2009 ordered from Home Depot - Beavercreek, OH trex material. Never told that it is required to have a large order before Trex will deliver when placing our order. Told special order be in 7-10 Days. Read reviews, heard from other dissatisfied customers WE had to contact Home Depot on 8/20/09 and confronted them with this info - they said we will NOW place a large order, so your product will get in; however, after debating with several assist. mgrs stated they received fax on 8/17/09 that Trex would not deliver but Home Depot never contacted us or placed the large order on 8/17 - waited till we confronted them! When placed larger order on 8/20 said be in on 8/24 but they called on 8/21 said it will be delivered 8/25 and we AGAIN had to place call on 8/25 - then they said 8/26 now it is 8/27 and as of this writing truck never arrived. RUN DO NOT WALK - BUT RUN FROM HOME DEPOT - THEY DO NOT CARE - PLACE THE BLAME ON THE VENDORS - WILL NOT BE UPFRONT WHEN PLACING INITIAL ORDER, WILL NOT APPRISE CONSUMER OF NOTIFICATION - HAVE TO GET DEMANDING - CONTINUALLY CHANGES DELIVERY DATES - AND HOLDS UP PROJECT AND YOUR CONTRACTOR - which will now go to other jobs and then put you back in line - so project is delayed - contractor frustrated and consumer left with empty promises!! Forget contacting Corporate - e-mails go to foreign country and then processed back - phone calls get disconnected! Placed e-mail on 8/21 - finally got call on 8/26 but still no resolve -- said they are going to do the best they can - stated should have done it on 8/14 and now two weeks later!! WHERE'S OUR MATERIAL AT HOME DEPOT??????

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