logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
BMW Lottery
bmw2012live@live.co.uk,FAKE OR TRUE
2. (38 mins ago)
Waypoint homes
Slumlord
3. (50 mins ago)
EMIRATES INTL COURIER
MAC JOHN MALCON
4. (57 mins ago)
VisitToMoney.com
Not paying
5. (1 hr 7 mins ago)
Veloura.net
Bastards

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Comcast Complaints & Reviews - Overcharges

Comcast Contacts & Informations

Comcast

Posted:    Trevor

Overcharges

Complaint Rating:  100 % with 1 votes
Contact information:
Comcast
United States
comcast.com
We usually pay are bill online. This last month when we went to pay our bill we entered the bank information and the website cam back with an error and told us to try later. The next day we went back onlin and made a "successful" payment. A few days later we should two charges from Comcast on our bank statement. We contacted Comcast and they told us they were unable to reverse the direct deposit payment. Finding this unexceptable we got online and "chatted" with an analyst. He told us he could make a credit or bank card. After a week with no credit to out card I got online and "chatted" with another analyst. She informed me that it would take 10-15 days for this credit to show because the finance department had to confirm that they received the money. So now it has been two weeks since this error occurred and we probably won't receive a credit for another two weeks. By this time are next bill will be due.
Comments United States Products & Services
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Saving on Valentine's Day

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?