Complaint Rating:

Company information:
ClickBank.com
Boise, Idaho
United States
clickbank.com

I am fairly new to online downloading and purchases. i wanted to download Limewire to my computer, since I'd purchased an MP3 player for my son. I wanted him to be able to download music to it. As I was trying to do so, up pops this message stating for $ 49.90, iI could have 'lifetime unlimited access 'to download music and video. So, I say 'OK' and click 'yes'. Then in jumps Clickbank, I give them my info and make the payment. They direct me to something called members area and give me a username and password, which were unusable. Nothing happened when I tried to use those numbers. I later found out from more computer savvy friends that Limewire is a FREE service. When I checked out 'the rip off report' site, I found out this was a common practice by Clickbank. I e-mailed several rather nastily worded, yet polite, emails to support@thememberarea. After 2 or 3 e-mails, clickbank sent me an e-mail telling me how to get a refund. I got an e-mail today saying my $ 49.90 would be returned. i haven't checked my bank account yet today, but of course it may take ' up to 5 business days' to return the money. it took them like, 30 seconds to take the money, but I'll have to wait 5 days to get it back. What I have learned is READ things closely before you press'yes' or 'ok'. These outside companies somehow access legitimate sites and steal from you. I was lucky. They 'say' they will give me back my money. others haven't been so fortunate. Will update, If the cash doesn't 'reappear'.