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cleverbridge, inc, Carrollton, Texas Complaints & Reviews - unauthorized charge

cleverbridge, inc Contacts & Informations

cleverbridge, inc

Posted:    jake11

unauthorized charge

Complaint Rating:  82 % with 11 votes
Contact information:
Carrollton, Texas
United States
comop01@netzero.com
I received an email stating I ordered a virtual food item, item #9581447, receipt #1104-9757-2262-2277. I have never ordered anything from this company and did not authorize any funds to go to this company.
Comments United States Unauthorized Charges
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 20th of Feb, 2010 by   chris7 0 Votes
I received the same sort of e-mail. It may not be the fault of Cleverbridge. More likely, it is phishers just naming Cleverbridge as a payee. The scammers want you to click on their link in the e-mail to rectify the information. Once you click on it, they ask for Paypal or credit card information, supposedly in the interest of correcting the error. However, as you should know well, Paypal doesn't have to ask you for your account information and neither does your credit card company. If this phishing scheme mentions your Paypal account, forward the e-mail to spoof@paypal.com. If this phishing scheme mentions your credit card account, forward it to your bank that handles the credit card. IMPORTANT: DO NOT CLICK ON ANY LINK IN THE MESSAGE... IT WILL TAKE YOU TO A BOGUS SITE IN WHICH YOU WILL BE ASKED TO SUPPLY ACCOUNT-RELATED INFORMATION.
 2nd of Mar, 2010 by   cleverbridge Customer Service 0 Votes
Dear Jake11

We apologize for the delay in this response, and we would just like to confirm the information mentioned above by chris7.

Please be assured that the e-mail is fake. If you have a PayPal account, we can confirm that no charge was made to it by cleverbridge.

The e-mail is an attempt by an unknown party to trick you into clicking their links so that they can attempt to steal your account data. Please do not click on the links in the mail, as they may cause your personal data to be compromised. If you have already clicked on the links and have a PayPal account, we recommend changing your PayPal password and contacting PayPal for advice on how to best protect against misuse of your account.

Please forward that email to spoof@paypal.com

Paypal Customer Service can also be reached at

1-402-935-2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

If you have not clicked on the links there is no reason to believe that your PayPal account information or other personal data has been compromised.

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