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Citi Bank

Posted:    

HORRIBLE CUSTOMER CARE CENTER

Complaint Rating:  100 % with 1 votes
100% 1
5
Contact information:
CITI BANK CREDIT CARD
India
dear sirs, <br /><br />
this is very shame for india and indian peoples the multinational bank insulting those who talk in hindi. they are very uncomfort with this language.<br /><br />
<br /><br />
my INDIAN OIL CARD 5546190150742004<br /><br />
<br /><br />
in name of hargovind bajaj residence at hyderbad<br /><br />
I HAVE TODAY RECIVED credit statement . in statement tata aig insurance comapny emi payment also enclosed. already i have pliciy cancelled on 30-11-2009 and credits return on 8/12/09 they confirmed. and again i have complained after taking statement. tata aig given one compalint no. 886983267.for further information/.<br /><br />
so bad luck i have called at 040-66664653 call center at hyderabad .MISS PRIYA IS THERE SHE WASTED MY TIME AND I HAVE TRIED TO TALK IN ENGLISH SHE NOT UNDERSTAND MY LANGUAGE I HAVE TALKED IN HINDI THEN SHE TOLD ME TO I HAVE UNCOMFORT WITH HINDI LANGUAGE THEN I HAVE ANGER ON PRIYA I F YOU DONT KONOW HINDI MY CALL TRANSFER TO HINDI PEOPLE SHE CUT MY PHONE. SO HOW WE INDIAN PEOPLE HINDI PEOPLE SOLVE PROBLEM .<br /><br />
AT THE TIME OF CITI CARD ISSUING ASK WITH COUSTOMER ENGLINGS PEOPLE S ARE ELIGIGBLE FOR CREDIT CARD AND DISQUALIFY TO HINDI PEOPLES.<br /><br />
i have tried a lot then i talk with customer care people . they joke with hindi language . they are uncomfort with national language and insuling me. and 4-5 times westage my time .AND CUT MY PHONE.<br /><br />
this is shame full for CITY BANK THEY EARNING FROM INDIA AND INDIAN PEOPLE AND THEY INSULTING HINDI PEOPLES AND NATIONAL LANGUAGE.<br /><br />
IF THEY WANT TO GIVE CREDIT OR BANK FACILITIES PLEASE THEY MENTION THOSE WHO PEOPLE WANT TO TALK IN HINDI THEY CANT GET CREDIT CARD OR CITY BANK ACCOUNT.<br /><br />
SHAME SHAME SHAME SHAME SHAME SHAME SHAME SHAME SHAME<br /><br />
<br /><br />
ATCALL CENTRE MEDUM NAGARATHNAM AND MORE .<br /><br />
<br /><br />
KINDLY SUGGEST FOR CUSTOMER CARE WHERE I WANT TO TALK IN MY NATIONAL LAGUAGE HINDI FOR CREDIT CARD QUERY.
Complaint comments Comments (0) Complaint country India Complaint category Credit Cards

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Citi Inquiries: 100 Citibank Drive, San Antonio
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Texas
United States - 78245
+1 813 604 XXXX
+1 866 213 XXXX
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