Complaint Rating:

I have had bills larger then my car payment, upon complaining to the company I never would get an explanation until finally I found I was being charged for things I never signed up for. When trying to call I am on hold for at one time 1 hour. Recently sprint went in my checking account after I already made my payment and wiped out my account, I called them before this happened and told them I already made the payment and they do not have authorization to take money out of my account, now my account is very messed up, after trying to clear this up they have credited the wrong account, so in the meantime my account still is being charged, now it's up to 900.00 worth of fee's. I have a daughter who needed school supplies and because sprint had called me to report they had credited my account I thought I could get her school supplies, but the credited the account that I made the first payment from, instead of the account they took the automated payment from, when I told them not to.