Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website




Complaint Rating:  60 % with 5 votes
60% 5
Contact information:
unknown, Arizona
United States
Phone: 877-734-0182
ccbill.com claimed to represent deitary supplement company.I called the company, the phone was not in service.charged$89.21 into my visa acct.This company is out there, poeple should be careful.I'm still fighting with them everyday if they pick up my call. Hope people are aware of this scam company .YOUWANT TO KNOW MORE CALL ME 301-386-9696 AYONSON
Complaint comments Comments (9) Complaint country United States Complaint category Unauthorized Charges


Sort by: Date | Rating
 17th of Nov, 2008 by    0 Votes
I had a similar problem with CCBill. I'd signed up for a dating service, DemocraticSimgles.com. They charged my Discover card via CCBill. I canceled my DemocraticSingles account, but the CCbill charges kept accruing--I wasn't watching my statements closely enough. I called Discover, but they passed the buck to CCBill. I called CCBill, and they said they'd refund me if DemocraticSingles told them to. DemocraticSingles at that point was apparently dead: no phone number, and all e-mail bounced. So then CCBill said they'd issue a refund if I could forward the e-mail acknowledgement from DemocraticSingles. I did so. No refund.

As near as I can tell, CCBill essentially serves as a money launderer for fly-by-night operations.
 19th of Nov, 2008 by    0 Votes
I recently signed up to view my bank statements online and while reviewing them i saw a charge that said ccbill.com. I went to the website and never used that company before. I called their 800 number to ask why and what I was being charged for. Today's date it October 31, 2008. When I called they asked me for all of my information so I gave it to them. They proceeded to tell me that my account has been being charged since October of 2005, a total of 95 monthly charges at 29.95

When i asked them to put the money back, they told me that they can only refund up to 60 days... so what happens to the rest of the $2845. All they had to say was sorry. I also questioned what website were these transactions processed through. Some one used and old check and signed up for 3d sex games with my account.

I guess my next bet is to have the bank fight it... if they do...
 25th of Dec, 2008 by    0 Votes
I called CC Bill as soon as I discovered a billing problem. I signed up for three days service, on Malestars.com, 12/02/08 and was charged a monthly recurring fee, 39.95 dollars, for two things I did not order, on 12/05/08.

The tricky website depends on an unexplained suffix following 'three day' order (*1) as indication that I am accepting re-billing, on a site I didn't want, after being on it for 3 minutes.

Customer 'no support' was willing to lecture me and the supv. screamed at me and refused to cancel the clearly hidden charge. Ripped off at Christmas, of money I can't afford!!!

I will never order a CC Bill payment website again!
 25th of Oct, 2010 by    0 Votes

CCbill.com - False billing
United States

I subscribed for an adult website that used this company for billing. I canceled my subscription however CCbill.com has continued to bill me despite the fact that my membership was canceled. They refuse to refund my money so I filed a dispute with my bank.
 3rd of Aug, 2011 by    0 Votes

CCbill.com - I did not authorize or know about the bill till I found it on my on-line bank statement
United States

I had a disagreement with an automatic bill I received from ccbill.com. I did not authorize or know about the bill till I found it on my on-line bank statement. I did get them to give me a refund but I waited over a hour before they agreed to give me a refund.
 29th of Nov, 2011 by    0 Votes
Recently I was notified by my bank of a questionable charge of 89.97, from CCBill.com. I called the phone number and of course got nowhere, then came to this web page. I did note that some complaints were almost 4 years old. So what gives with this "scam" with all the complaints appearing online !!!
 26th of Sep, 2012 by    0 Votes

CCbill.com - They have been charging me for the last couple of months $89.00 Without my knowledge
United States

Was getting a Free Simple of Weight bills - they have been charging me for the last couple of months $89.00 Without my knowledge how can they do this when I had no idea.
 28th of Mar, 2013 by    +1 Votes
Yes, they pull this crap with me before from this extasy-cam.com website I only buy $20 of credits for, then they just kept charging and charging and charging my card and when I noticed their was several hundred dollars in incorrect charges.
I called and cancelled and was told to fax them the details and statements so they could cancel and refund my card.

I did and they never respond to me or my follow up inquiries. They then told me I HAD to call the merchant and resolve with them. The phone number they gave me was supposedly a USA number and was but an old lady answered . I contacted CCBILL again to let the know the number was no good and they said too bad because we can't give you a refund since were just the 3rd party billing company.

CCBILL, you are nothing but a scumbag company who processes illegitimate CC transactions thru foreign websites that provide no means to resolve "accidental" charges; as your company worded it. Ya'll cared nothing about the fact that the merchant gave you a false phone number to provide customers with when contacting you about unauthorized charges, that tells me something about the shadiness of your stance on the whole thing.

You should not agree to provide any foreign websites with processing payments for intangible things if the only way someone can get a hold of the directly is thru some phony a** number they gave you. Thats your responsibility to make sure those merchants, as you call them, have been verified as actual and credible entities and not just some Nigerian dude living in a sheet-metal roofed mud hut, and a laptop coupled with his bold & unjustifiable desire to take payment for something he has no intention on providing you more than that one initial time... but the SOB keeps will not stop charging people again and again without merit or prompting from the acct owner...
'WTF kinda company is gonna turn a cold shoulder to some behavior like that?
 17th of Dec, 2014 by    +1 Votes
I wasn't even a costumer with this company and they charged me 39.95$ every month. It was so innocent, a free trial for 7 days, and they continued to charge me for months because I didn't cancel the purchase. Of-course they cannot check when is the last time I used the account, because it would be only for the time of the free trial and they certainly can't give me the straight answer why I couldn't log in later on if I was still paying for it?! The associate said "it was probably something wrong with your account, but many other people experience this as well, you should give us a call, this is how it works". Nice trap, they tell you it’s a free trial; then after that you are not able to log in, you think that the trial expired but they continue to charge you. Brutal!! I reminded him of the costumer review of his company, that is barely one star, and asked him, how come that they have so many unsatisfied costumers, but he simply replied, that we -costumers " don’t know" how to read when we shop online, which makes us all illiterate I guess.
What a lie, this is such a bad way to do your business. You guys really suck!!

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Contact Us

Reply to