logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Thian boon jie design and contractor
Full of lies
2. (3 mins ago)
SapphireMembers.com
Bad experience
3. (3 mins ago)
forevermetals.com
Bad quality rings and slow delivery
4. (35 mins ago)
Sharetrackin
Underhand / Unethical Marketing
5. (53 mins ago)
Polanight.co.uk
DO NOT purchase Pola products from Polanight.com or Happy Smiles

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

carson pirie scott rowe clayton marcus sofa, Lombard, Illinois Complaints & Reviews - poorly made sofa

carson pirie scott rowe clayton marcus sofa Contacts & Informations

carson pirie scott rowe clayton marcus sofa

Posted: 2011-11-24 by    freetakast

poorly made sofa

Complaint Rating:  100 % with 3 votes
Contact information:
carson pirie scott bonton stores
Lombard, Illinois
United States
They delivered my $1800 Clayton Marcus sofa one week ago and it looks like it's several years old. Poorly made with threads hanging out everywhere, piping uneven, one sofa arm is larger than the other and the cushions don't line up and 2 cushions are sewn crooked!!! The stuffing is inadequate and the corners curl and they must have known when they did it since they stuck more batting between the covers. the cushions are already compressed at different levels (my 15 year old hickory chair cushion is in better shape!) and i haven't even sat on it much - what will it look like in 6 months?

my entertainment center...has huge chunk out of one drawer, one door hinge doesn't work right.

They sent someone 3 days after delivery to 'fix' the entertainment center and he was surprised at the sofa (he thought it was several years old). he took pictures and said someone would call me about the condition of the entertainment center and the sofa.

well no one called so i called customer service (again - 3rd time in one week). well, they said everything was okay per manufacture spec (really? it's okay to have one arm bigger than the other and crooked cushions and door hinges that are coming out on new furniture?) I complained, loudly...well, the customer service rep said she will talk with management and call me back

no one has called me back

what a total ripoff! the sofa will wear out before i can pay it off and they have no interest in standing behind their products
Comments United States Furniture
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Sunscreen Labels May Give False Sense of Safety

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?