logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
divineoptics.com
Bogus charges
2. (17 mins ago)
Affiliated Workers Association
Scam
3. (25 mins ago)
Frontline Plus for Cats
Misrepresentation of Product
4. (43 mins ago)
USPS
Never delivers my parcels
5. (55 mins ago)
moving company
Lack of Ethics

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Carhop Complaints & Reviews - Don't buy car from them

Carhop Contacts & Informations

Carhop

Posted: 2011-10-27 by    KellR

Don't buy car from them

Complaint Rating:  100 % with 23 votes
Contact information:
Carhop
United States
Long story short, here is how car hop operates. First like the lady says above. you go in first thing they want to do is get you approved. You don't look at cars or anything they get your credit done. Then with no real explanation they tell you what cars you can choose from. All of these cars will cost you exactly the same. (around 2x blue book value) You can not choose a cheaper car or even a more expensive one and pay the difference, we had about 5 choices.

So we pick one of our 5 choices, looks nice, is clean. I ask about the AC and they tell me it works. I ask if there's any known problems, they assure me its been to the reconditioning center and there are no issues with the vehicle. Well the next day the brakes make a horrible noise in the back, sounds like a dying duck. Car Hop says its not their problem we bought the car. Then March comes it gets a little warm, and i am in the drive thru at a restaurant, its warm...AC only blows hot. Once again not their problem even though he lied to me and said it worked, 2 days later still not even licensed the car, it dies and has to be towed. Fuel pump is out. We have to pay for the tow but the fuel pump is covered. As stated above their policy is to replace your broken part with used parts. (not reconditioned.. USED) A used fuel pump usually doesn't work since used parts come from wrecks, and the fuel pump dies to avoid fires. it took 15 or so calls and over 3 weeks for them to finally decide they would allow the shop to put in a new fuel pump. The mechanic tells us about why used ones don't work and that he had tried 3 before we finally got the new one approved.

And that was the short version.
Comments United States Cars, Parts & Vehicles
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Shopping By Season

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?