To whom it may concern,
I have been collecting benefits from the EDD and was just recently given another extension in December 2012. I have complied with all rules and regulations asked by the EDD and have not had many problems thus far. I never received my last month’s payment for December in the amount of $450.00. I have also not received claim forms for January.
On January 8th 2013 I received a letter titled “Additional Instructions” asking for information of my last date of work and last employer information. I was given a telephone number and website. I have called the EDD over 3, 000 times over a period of one week. I have had no success contacting EDD. I have also written 12 emails with no response. I drove to a career center that the EDD instructed me go to for a past meeting and they too said that the EDD is not answering phone calls and the best thing I can do is to continue to email daily. Finally, I decided to reapply for benefits as a backup plan. No response.
On January 10th 2013 I received a letter titled “Notification of Unemployment Insurance Benefits Eligibility Interview.” The letter states that I would have a phone interview between 10am and 12pm, Pacific Standard Time on my cell phone (805) 402-9385, on January 17th 2013. I waited next to my cell phone all day from 7am to 5pm. I never received a phone call, missed call or voicemail. Again, I tried contacting the EDD via phone calls, emails, and career centers. I have had no responses.
I write this letter as a final plea for help. Like many other suffering Californians, I lost my job due to lack of work from the recession. I have paid into this program and have always been a strong believer in the EDD. I have a Bachelor’s degree in Film Production and further training in Clinical Psychology. I continually look for work everyday. I depend on these payments until I can get back on my feet again. With no payments in the last month and a half ($2, 700) I have failed to pay my rent and insurance. I currently am being evicted from my home, and have had phone calls that my car will soon be repossessed.
I have never in my life been late on a payment. I ask for help with this matter. I understand that there are many others in my situation asking for help. I understand that the EDD is understaffed for the amount of “clients” it currently has. All I ask for is past due payments and future claim forms and payments.