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Bridgevine Complaints - Scam and fraud

Review all Bridgevine complaints

Bridgevine

Posted: 2008-07-04 by Chris [send email]
Scam and fraud
Complaint Rating:  100 % with 3 votes
Company information:
Bridgevine
Atlanta, Georgia
United States
Phone: 866-464-1119
www.bridgevine.com

After doing everything regarding the rebate exactly by the book, I received the following message:

"Unfortunately, we were unable to honor your request for the following reasons: The service provider is showing a different company as Affiliate of Record for your service order; therefore, the order placed through Broadband National is not a valid service order."

I complained but got nowhere. This company is a complete fraud and it is impossible to get anyone to resolve the issue!!
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Comments

24 days ago by Ken Barrette [send email]
Hi I just wanted to let you know that I totally agree with you. This company is nothing but a big scam. They make all of these promises and then for some reason find ways to get around them. For instance the promised rebates can not be cashed in until you have had at least 2 months of service. The problem is that you have to use the rebate for the time you ordered the service and not when it actually was set up. So what they do is not send your equipment out right away and that way you have no way of getting your full 60 days of service in before the rebate that your forced to use expires. On top of that they claim to give you a rebate that makes your modem free but that is not true either because they sell the modem for $50 and the rebate covers $39.99 only. What I would like to do is put together a class action lawsuit to sue not only Bridgevine but also the companies that they represent since these companies allow Bridgevine to screw their customers and do nothing about it. If your interested in joing me in this lawsuit endeavor please email me at johndoe3815@yahoo.com

Ken Barrette
13 days ago by John [send email]
Ken,
I agree with u that Bridgevine is full of scam. They had thing for Comcast double play (cable tv and high speed internet) for 66/month for 12 months along with free cable modem and $ 225 in the beginning of this month (September 2008). Now I have my service and every thing, but I was shocked to find out that 66/month was only for 6 months NOT 12 months from the Comcast. When I tried to talk to Bridgevine, they are not giving me anysatisfactory answers. I wish I had made the print out of that Double Play bundle. They do not have the same bundle now, bu they do have a similar bundle except that it is for phone and tv for 66/month for 12 months with $ 125 cash back.I had only ordered the cable modem from them, so they charged me $ 74.90 including shipping and handling. I have sent them the rebate form- there are two of them to be sent. The first one is to be sent to D-Link for $ 20. The second one has to be sent to Bridgevine itself along with 2 months' bills. The second one is gonna be for the amount of $39.95. I think u only saw one rebate form. Having said, I still doubt if they gonna honor my rebate leave alone that $ 225 cash back. If they don't gimme that double play for 66/month for 12 months, I would like to do some thing against them too. They have promised to work it out with me, but I really don't trust them. I have read here that people get their rebates denied on one or more excuses. Until Bridgevine proves me wrong, I am forced to believe that they are nothing but scam.

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