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Brazzers.com Complaints & Reviews - Fraud

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Posted:    melart


Complaint Rating:  82 % with 44 votes
Contact information:
United States
I signed up for a membership at Brazzers.com. The charge was supposed to be 17.95/month. While I was filling out the credit card information, I noticed a small box with a check mark in it. The fine print next to the box said something about signing up for some other service for 27.95. I unchecked the box and continued. Two days later I am trying to get a cup of coffee at work, and my card is declined. I look at my account and there are a FEW charges from this company. There was a charge for 1.00 and, a charge for 18.30, and a charge for 27.95. I called the number listed on my statement. The person on the other end said that there was no way to refund my money. She said that they could give me the service. I told her that I unchecked the box, and she said that I had not. Complete insanity! I asked why it was 18.30 and not 17.95 and she said that my bank was charging me fees. I told her not possible, then she said that it was a "over sea's banking fee".

I called my bank next. They told me that the reason my card was declined is because they (my bank) closed my account for my safety. They said that fraud had occured on my account. I had to go to the bank and deal with that mess.

Brazzers.com is taking money out of their customer's accounts without permission.
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Brazzers.com - 1$ trial


Sort by: Date | Rating
 17th of Aug, 2010 by   Jonny69 +1 Votes
Are you sure you joined brazzerS.com (with the 's'), instead of brazzer.com (without the 's')?

They both look the same, but the latter is a fishing site. Just try visiting both's homepage: the same, but no 'members' login' on the fraud one.
 3rd of Oct, 2010 by   Joeyzaza3535 0 Votes
I had the same thing happen to me. one big scam.
 9th of Nov, 2010 by   Scarlette 0 Votes
I also was just taken by Brazzers.com
I went through the exact same thing as yourself; I unchecked the box, and was charged $30 a month later. I contacted their live chat, and was also told that I didn't uncheck the box, which I did. This company is FRAUDULENT. I wish there was a way to scream it louder!
 17th of Dec, 2010 by   PewPew_guy19 0 Votes
Im 19 just got my credit card and guess what SCAMMED they keep charging me!!! these companys are rediculous
 7th of Feb, 2011 by   MRF75 0 Votes
I had the same happen but did not notice for months- work away a lot, in the end my A/C was cleaned out, before I put a hold on it.
They bill under many different billing descriptors- and their Contact no is the same for all yet they act like they are not affiliated.
The Head Office is apparently-
Cordiacon Developments Ltd(P.V), UNIT 5, 15-17 CALEDONIAN ROAD P.O. BOX 206 LONDON N19DX
Gilboa Ltd. Unit 6, 15-17 Caledonian Road, P.O. Box 299, London N19DX
They bill under the following aliases- REELBZSHELP.COM; GLOBULARSUPPORT.COM; GIL-PAYMENTMEMBER.COM; and LocalBilling.com. + many others.
Their Customer Service is located in Canada, and I believe there is an Office in Seattle, Washington- they flat out deny affiliation with these other Billing Companies- despite having a COMMON phone number!!
Their IP ranges from CY-Cyprus, MA- Malta, MU- Mauritius, AT=Austria, KN-Nevi (Carribean) with their respective currencies.
USE EXTREME CAUTION with this Company- aka Crime Syndicate. They are responsible for Brazzers.com, BrazzersReel (the check box eluded to by the above), MOFOS, and Wicked.com.
 7th of Feb, 2012 by   jorgecu 0 Votes

I have subscribed for US$29, 99 and they billed me over US$300, 00, using several names such as :
I didn’t get refund and I had to cancel my credit card.

 14th of Sep, 2012 by   Towre 0 Votes
Signed up for brazzers.com. Had to cancel my c-card. No big fees, but lots of small ones. Advise people to steer clear.
 27th of Nov, 2012 by   nattywho 0 Votes
I signed up for a trial period for £4.95, within hours my credit card's fraud department had called me. They've cancelled any future payments.
 23rd of Dec, 2014 by   animal1 0 Votes
Why they are not using Indian pornstars. They look very hot, some of them are well known Sunny Leone
 10th of Jan, 2015 by   mythrowaway 0 Votes
Used a trial, cancellation all options on the account on the first day only to be charged $40.00 later for a sub fee. Talked to a rep only to find out you have to use an entirely separate url on a separate site to cancel the other subscription. I asked how I got subbed to anything other than the trial in the first place only to learn that there is a pre-checked box hidden by a drop down menu on the trail page. Very shady practices and no chargeback was given. For such a big name site they sure like to fuck their customers as much as the stars in their videos. Even if I was interested in using the site after the trial I wouldn't now given the position they put me in.

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