I agree with the complaint. At the time of rental payment Mr Sameer and Mr Pratik spoke to me from sales dept. and said in case of any probelm I can talk to them. I paid and I was promised 6 movies a week (thursday being holiday) but I am not geting movies regularly. Local delivery incharge lied to me two times that movie is on the way but I didn't get movie, later he switched off phone. Today when I spoke to Mr Sameer, surprisingly he told me to talk to customer care dept and rudely said he is not responsible to look after complaint. Don't believe these sales guys of Bigflix, after getting money they will not listen to you. Posted and mailed complaints to CC dept but only assurances no solution yet, yesterday posted another complaint and sent a mail to CEO but so far no reply.
ID : 26520560