Complaint Rating:

Company information:
Greely, Ontario
Canada

I requested an installation for a new phone connection, at my new address. I was informed by Bell Canada, that they could connect me, with no technichian coming out to my new home. I recieved my connection, but they connected to me to someone elses line, who lives down the road. I reported this, and they said they would send out a technician, on a certain day. I recieved two automated messages, reminding me that someone would be here on Friday, ahhh!!! Friday came, no one showed, and I recieved no phone calls to let me know otherwise, I lost a day of work. It happened a second time.
Finally the third time, someone came. And worked outside my home, connecting the correct wires. The clinger here is they charged me not only for the activation fee of $55.00, but also Inside-wiring work, for $99.00. They did not do any inside wiring. I haved phone twice to have this corrected. A large company like this...no integrity. What is most bothersome, is the fact that their technicians... never phoned to let me know they could not make it. I have a cell phone. So beware...and if you can go with another company.