logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Crafters Market
HORRIBLE SERVICE
2. (15 mins ago)
REGUS GROUP, MARK DIXON, HQ,
GLOBAL CONSUMER FRAUD
3. (43 mins ago)
Topix.com
Topix is gathering user's personal data, in conjunction with the NSA, to use it to, "spy on citizens, profile them and invasion of privacy
4. (52 mins ago)
Put Wisconsin First
content
5. (54 mins ago)
HYDROXATONE /BELLAPLEX
CANT CANCEL MY ORDER

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Banfield Pet Hospital Wellness Plan, Bethesda, Maryland Complaints & Reviews - Billing

Banfield Pet Hospital Wellness Plan Contacts & Informations

Banfield Pet Hospital Wellness Plan

Posted:    Surprised_and_disappointed

Billing

Complaint Rating:  100 % with 2 votes
Contact information:
Banfiled Pet Hospital Wellness Plan
Bethesda, Maryland
United States
Watch your wallet. Banfield never notifies you to renew your first annual contract, so you may think you are going month to month. Wrong! They renew it automatically and regard each renewal as a new 12-month commitment. Even if you signed the initial contract years ago, they won't let you go without paying through to your next annual renewal date and/or settling any "balance" that you have with them. The definition of balance is the difference between Banfield's wildly inflated list prices for vet services, and the discounted price that one actually pays if one is on one of their plans. Of course, the plan prices are the same as most other vets charge for anyone walking in off the street. I would advise anyone to just find a local vet to have a fee-for-service arrangement with, rather than signing up with this company. Account staf on the 800 number are threatening and belligerent. I agreed to pay the fictitious "balance" just to be done with them, even though they had never written me about such a "balance" before. According to the agent, their policy is not to notify anyone of outstanding balances until they send it to a collections agency. Seriously, he said that! After it was all done, he then refused to provide any confirmation that my account was now closed and would not even provide a name or reference number for our transaction. I will be checking my future credit card statements very closely to avoid getting further ripped off by this company.
Comments United States Animal/Pet Hospitals
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Mechanic Scams

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?