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CB Auto Parts and Repair Stores Advance Auto Parts 1500 Elm Street West, Hampton, SC, 29924, US
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Advance Auto Parts
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Advance Auto Parts company logo

Advance Auto Parts

1500 Elm Street West, Hampton, SC, 29924, US
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Working hours
Mon
7:30 am - 9:00 pm
Tue
7:30 am - 9:00 pm
Wed
7:30 am - 9:00 pm
Thu
7:30 am - 9:00 pm
Fri
7:30 am - 9:00 pm
Sat
7:30 am - 9:00 pm
Sun
9:00 am - 8:00 pm
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3:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Advance Auto Parts - district manager

My compliant is with the district manager jason, and the floor staff at the hampton store. My prayers goes out to the general manager of that store. For the simple fact of the staff he constantly has to stay behind in doing the work task that they are ask to do, over and over as if they're on the job for the first time. The general manager can only do so much, yet he can't provide or run the entire store. The workers under him obviously feels that he instructions and orders to them are meaningless. They stand around and conversate with each other (Gossip), snacking, or just leaning on a wall, not working as a team but against each other and the company. Babies and children are not needed if you have to tell them over and over again what they must do. Get some adults that really want to work and appreciate what happening with the team and the store! As for jason he neededs to do better himself instead of visiting the store every three to four months and stop putting "all" the fault on his gm. If you set a good example and support your gm, then I am sure the team will as well. If your team sees or hears you shoot your gm down, then what do you think they will do.. Support your store leader and know where some of the faults lies! Check your sales staff/floor staff and i'm sure you will find your answers. Everybody wants to be in charge, that's why no one wants to listen to the gm. And again jason you need to shape up, and just watch and see what hamptons gm go through with the crew and your store. Praise him, not break him down, because you are definitely just as bad as your floor staff with your responsibilities! Again my prayers go out to the general manager at hampton and may he gain an appreciative staff to pull with him and not against him!

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Jonathan
Winter Garden, US
Dec 09, 2010 7:57 pm EST

For several year I have shopes at the Advanced Auto Parts store in Winter Garden Fl, however this last visit will be my last. The last thing I need is a smart [censor] associate telling me he know more about vehicles than me when, in reality he proble has never work on anything in his life. My battery tested read bad battery so I took the battery to there store for a replacement but according to them the battery was OK. This battery has left my wife stranded twice now. I guess that just because the maching says its good well then it must be well that bull [censor]. It was clear that the amps dropped by far to much on the load test. If the battery had been from another auto parts store it would have read bad but because its from there stor its OK. Its as if now company wants to honor their warranties. I will never return to that store.

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johnny ellis
Opp, US
Oct 30, 2010 6:12 pm EDT

I Just wanted to know if you will supply my gaskits and cambearings, because i bought a crank at your store and installed it my self. and trusted your parts and after driving it for 45 min's it lost all oil pressure and main bearings started talking loud...I have lot's of experiance rebuilding motors, i am 47 yrs old my name is johnny.

thank god i did not let a place do the work!

sincerely,
johnny

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gmgmgmgm
Omaha, US
Feb 27, 2010 8:12 am EST

fire the losers who arent working and hire better staff.. with this economy u will find good people who will work.. quit whining and be a GM

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