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ABCTE.org, District of Columbia Complaints & Reviews - Test criteria

ABCTE.org Contacts & Informations

ABCTE.org

Posted:    habanerouno

Test criteria

Complaint Rating:  59 % with 22 votes
Contact information:
ABCTE.org
District of Columbia
United States
abcte.org
This organization deliberately fails test takers on the essay portion of the tests so you have to pay to take the test multiple times. It's a way to generate revenue. I wrote a memo that was concise, clear and organized. They failed me because the memo wasn't written in five paragraphs and didn't have an introduction, body and conclusion. It was a business memo, not a creative writing exercise. I researched the company on the web and found some articles from nationally recognized educational organizations that question their credibility and capabilities.
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 8th of Apr, 2010 by   Doc Saba 0 Votes
It is always amusing that people who don't succeed turn to complaining. ABCTE is a non-profit started with a grant from the US DOE so no one "makes money" from you failing the test. They now have so many resources available on the essay plus a forum where everyone walks you through exactly what to do to pass the essay that failing should not happen.

The test is hard because teachers need to be the best. It is a great organization and I feel much better prepared to teach having successfully passed their rigorous program.
 8th of Apr, 2010 by   habanerouno -1 Votes
What complete bs. The subject matter and the ptk tests were neither hard nor rigorous. I passed both multiple guess components with a distinguished rating. Plus the materials abcte.org provides are rudimentary at best. Using the name doc as your first name is absurd as well. They are a not for profit but that doesn't mean they don't have incentives to generate as much revenue as possible. When a not for profit generates more revenue than planned they pass it on to the owner, employees and investors as bonuses or use the money to grow their business. A not for profit is still a business. They just hide the profits. I was told that my essay addressed the issues clearly, concisely and correctly. What I was told was I didn't have five paragraphs and an introduction, body and conclusion. The memo is a business memo, not a creative writing assignment. I have written numerous RFPs, RFQs, grants, memos and letters and have never had any problems.

To reiterate, the purpose and proof of excellent communications is to get the message across with the least amount of words. Furthermore, if you want read an article about how honest and reputable these people are here is a link for you;

http://www.schoolsmatter.info/2008/03/abcte-and-dissembling-hacks-and.html

I teach IS/IT, business, law and ethics courses in college and constantly am rated in the top five percent as an instructor by the students and my peers.

ACBTE is a farce.

This organization is a farce and is taking advantage of a situation.
 9th of Apr, 2010 by   mholden 0 Votes
habanerouno,

I'm sorry to hear that you did not pass the essay portion of the exam. Our tests are known for being quite difficult. However, I can assure you that the organization does not "deliberately fail test takers on the essay portion of the tests so you have to pay to take the test multiple times."

The essay portion of our exams is graded by a third-party and they are not given any instructions to fail people so that it generates more revenue for us in the form a retake fee. Despite the difficulty level, we've had over 2, 000 people pass the exams and we offer tips and assistance to those who seek help in passing. ABCTE is a non-profit company that subsidizes nearly half of the cost to enroll each candidate.

The rubric, the guidelines with which a grader will examine your writing component, is publicly available and specifically asks that the writing “contains a coherent introduction, body, and conclusion.” Additionally, the PTK Writing Workshop, available to all candidates, specifically says “you need to have the format of a memo or letter, and it must address all the tasks in a 5 paragraph form.” Finally, the workshop clearly states that the writing component test three areas, your writing, your ability to follow directions, and your ability to plan and execute under time constraints.” I realize that you have writing experience with memos, letters, grants and--while that might prove helpful for the ABCTE exams--passing them comes down to having done exactly what the graders are looking for.

I also want to also address the Schools Matter blog post on ABCTE that you linked to in your second posting. I am quite familiar with that blog post -- the headline and the accusations of plagiarism made in it are quite false. The author accuses an ABCTE employee of plagiarism when it was clearly an ABCTE document our employee was referencing. There is nothing wrong with an organization referencing or copying portions of a previous report in other reports produced by that same organization and it is far from the definition of plagiarism. It is unfortunate that blog post was written but a careful read of it shows how absurd its accusations of plagiarism are.

Again, I'm sorry to hear that you did not pass. We'd be happy to provide you guidance. We will also take your concerns into account and will strive to be more explicit about the directions in the next revision of the exam. If you would like to discuss your situation further, please feel free to call me at 202-261-2620.

Mike Holden
ABCTE, Director of Public Relations
 23rd of Sep, 2010 by   phroglis 0 Votes
Mr. Holden,

Thanks for responding to each issue that was raised. The objector's words initially raised my eyebrows, but when I realized he hadn't even followed the instructions, the power of his objection faded quickly. It helps to know that you utilize a third party for grading the tests, even though your nonprofit status makes the accusation of mercenary tactics sound rather ludicrous.

Again, my thanks for your concise - and caring - response.

Phroglis
 5th of Jan, 2011 by   Pam James 0 Votes
I have a MBA degree, and I have thought about teaching. I called the SC Department of Education, and they offered the ABCTE website as an alternative to just passing the Praxis Business exam. Why would I want to spend so much money for ABCTE when I can spend $80 and the registration fee for the Praxis exam?
 2nd of Jul, 2012 by   Jennifer Wilson 0 Votes
DON'T ENROLL WITH ABCTE
My experience with ABCTE has been very disappointing. Just now I called on the phone to request some information. All of the lines were busy, and I was forwarded to a voice mail box that was full. This happens all the time. I called at 10:15 a.m.. Why, anytime I call after 8:00 a.m., would all of the voice mail boxes be full?
I am also dissatisfied with the essay. I failed my first attempt because I misspelled the word receive ten times. That was my own fault. Their test is graded by a computer. Each misspelling of the word was docked ten points, out of a total of approximately 370 points, so I failed.
The test creators claim that errors will be considered based on the level that they distract from the message. Does ten misspellings of the same word distract as much as misspelling ten words? But my complaint is that when I was preparing for the essay, I was told to "write like a fifth grader, " dumb down my sentence length, and above all, avoid misspelling words. What practical application does this have for anyone's life? Even on this comment space, spell check is provided. No intelligent person would send any type of correspondence without checking their spelling. We should be graded on the skills that are useful in today's world.
Now I am in a situation where I will lose my job if I fail this retake. If anyone is considering taking the ABCTE route, or taking required college classes, take the classes. If you fail a college class, you can retake it, and retake it until you pass. If you fail the ABCTE essay, and aren't able to figure out what the graders are looking for within two retakes, you are done as a teacher. Your 2000 dollars is gone and you have no job.

Jennifer Wilson
ABC Canidate number
ABCTE50016256
 9th of Oct, 2012 by   okayok 0 Votes
I was thinking about enrolling with ABCTE, as well, but I can`t get anyone to answer my inquiries. I am unable to call because I am overseas at present. I have sent three messages to the general box, and I even surfed around the site until I found a real e-mail address for someone, and that inquiry went unanswered, too. I don`t know about the test complaint, but the customer service is certainly very poor.
 29th of Aug, 2013 by   Katie7490 0 Votes
This resource for becoming a licensed teacher is very lame. There is virtually no contact or support once they get your money. When you first express an interest you WILL get calls from them up to twice per day, pressuring you to enroll. Once you enroll, and they have your money, good luck talking to anyone. When you do, I have found, they are surly and blatantly rude... the woman I spoke with, Robin, almost hung up on me... but I said, "wait a minute, I was still talking!" She then, supposedly, took down my message for her supervisor to contact me... but I NEVER heard back from anyone. Their site is frequently down. There are multiple errors on the site, and the program, basically, sucks! DO NOT WASTE YOUR TIME OR MONEY WITH THIS PROGRAM/SITE. I feel I have been robbed... no, raped... yes, that would appropriate word... raped.
 6th of Jan, 2014 by   EducateIdaho +1 Votes
I am having a difficult time with ABCTE as well. I've found their site to be disorganized and their structure to be chaotic. So far their practice tests don't align at all with the study materials. When I first registered I found their use of spoken language in the webinars to be peculiar, and I suspect the paragraph written above to be submitted by those same people who spoke and wrote materials on the site, this one in particular: "Thanks for responding to each issue that was raised. The objector's words initially raised my eyebrows, but when I realized he hadn't even followed the instructions, the power of his objection faded quickly. It helps to know that you utilize a third party for grading the tests, even though your nonprofit status makes the accusation of mercenary tactics sound rather ludicrous."

When he says, "hadn't EVEN followed the instructions, " I knew it was ABCTE posting. They use all sorts of words like that in their speech, it reminds me of my second grade son. So far I think they're a scam. If people are failing their exams it's because they're not teaching it well. After all, the people seeking this out are educated and incentivized to build on their learning; we're not forcing curriculum down a teenager's throat here. If only 50% of people pass the tests, they're doing something wrong. Period.
 12th of Mar, 2014 by   StupidABCTE 0 Votes
I am an ABCTE.org customer. I reported an issue 6 days ago. I have called their customer support number for the past 5 days, multiple calls each day. I have yet to speak with a real person and none of my calls have been returned. I have reported the issue through their helpdesk, via the "live chat" function and in a formal trouble ticket but to no avail...no contact from intelligent life at ABCTE. Is it a scam, probably not. Does ABCTE suck at everything they do, YES!!!
 4th of Apr, 2014 by   concern in sc 0 Votes
It is hard to believe that the NEA would support a company that would have such poor customer relations.
Any comments from the NEA on these complaints? Concerned in SC

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