Complaint Rating:

1800skyride is a rip off. I had made a reservation on Jan 20, 2007 for May 6, 2007 for a hot air balloon ride in San Antonio for six people. I never received a call from the piolt 24 hours prior to flight time. So I call 1800SKYRIDE only to find out that there was never going to be a balloon ride-there was no piolt!! I talked to a guy named Chris. He said that there was not a pilot and if I wanted a refund to contact Emily at emily@1800skyride.com. I did that on May 5, 2007. I still haven't gotten a response from Emily. So yesterday May 28, 2007 and today and I have called and talked to a Ryan. He assured me that there will be a hot air balloon ride in San Antonio. When I asked him questions about the pilot, he was very evasive. I started out asking for Emily. All I got was her voicemail. Of course she hasn't returned my phone call. Alot of money has been spent for what we thought was a mother and daughter event. Now it has been ruined. All we want is to get a full refund. Anyone looking for a fun time needs to stay away from 1800SKYRIDE.