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TLG Great Fun Complaints - Charged my credit card, I have no idea why!

Review all TLG Great Fun complaints

TLG Great Fun

Posted: 2007-06-22 by Elizabeth Ruiz [send email]

Charged my credit card, I have no idea why!

Complaint Rating:

Tlg great fun TLG*GREAT FUN 55736704 06/14 CARD #9962 PURCHASE #24692167165000331573825 800-290-8603, CT. The company above charged my visa card $36 on 6/14/07 and i have no idea why. Can someone help me. What can i do? Advise plz smb!

Comments

United States

Unauthorized Charges

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Comments

238 days ago by Andrea [send email]

IF YOU WANT TO FILE A COMPLAINT REPORT GO TO THE FOLLOWING WEBSITE

WWW.FTC.GOV AND YOU CAN FILE A CONSUMER'S COMPLAINT REPORT.

DO NOT SUE THE COMPANY YOURSELF, THE GOVERNMENT WILL INITIATE AN INVESTIGATION AND THEN

THEY WILL SUE THEM AND GIVE YOU THE MONEY BACK!!

We need to bring this assholes down!!!!! People let's please move this case foward, we need to take actions!

They sent me 2 checks for $8.99 and ended up charging me $119.99 not even at the end of the year but at the end of the second month!!!!!!!! BE CAREFUL they steal identities and credit card numbers too!!!

238 days ago by Patsy Bybee [send email]
I have no idea what I'm paying for, but my credit card is being charged. What do we do to catch up with this company?b9910

237 days ago by Danielle [send email]

I just found these charges on my credit card today too! Back in January I had booked a room online for the Days Inn. At the end of the transaction I was contacted by a woman working for this TLG company. She informed me that I was going to be enrolled in this program free for 30 days. She then went on to tell me that I would receive $30 back from the cost of the room, along with $20 for any restaurant we went to. I informed this woman that I was not interested. I then started to get things in the mail from this company. I even received a "membership" card. I called at the end of January stating that I wanted to cancel this account. The gentleman on the phone tried to convince me to keep the membership, stating that I still had 15 days free. I kindly told the man "No!" I wanted my account canceled immediately! Well apparently he lied when he said the account was canceled because they just tried to take $11 out of my account.

237 days ago by James Roberts [send email]
these idiots ripped me off for $119 and hose hold bank does not care they say it's my fault because on the back of the cash back check you agree to sign up !!!!!!!!!!!!!!!!!!!!!

235 days ago by Holly [send email]

Yep I just got the same crap from them today. It was because I clicked on a pop-up that came from the true credit report website and just because I clicked on it they made me a member. I hate that crap I click on something and it makes me a member? I just had a problem with The Swiss Colony where I gave the catalog to my mom and she ordered something and they created an account in my name since the catalog was addressed to me, it just ticks me off, more info should be required then just a click or my address. I called my card company and they put out a fraud alert but now I'm going to call all my other cards and let them know too.

233 days ago by Natasha [send email]
Have similar unauthorized charges and I cannot even use their program - I am not residing in the US. Mine came from using Priceline.com - Great Fun popped up right there - I thought I was still on Priceline - apparetently was wrong.

230 days ago by Angie [send email]

What other sites are they scamming through? I have only ever bought anything from AMAZON.com and COLUMBIAHOUSE.com, and have never had this problem until this month, so I'm guessing with the trend going on, that they will charge me the next month. and of course it's just my luck to figure this out on a weekend when they are closed. Can I only get the money refunded through them? or can I do it through my bank?

225 days ago by Greg [send email]

I was also billed by this company. They said my Credit Card company transferred me to TLG Great Fun after a service call to them. they said I enrolled in a discount shopper program, which is completely untrue. They have been billing me since 2002 for a total of $849.91 I 1st saw these charges and questioned them in october 2007. Since i do a lot of internet purchases they must have slipped through and i didn't notice them as fraudulent. I called and spoke to a manager who said she would refund the charges as of the end of October and then gave me a cancellation #. She refused to send me a cancellation letter... oh, guess what... They didn't refund over $180 of the fees that i was charged since then, Great Service!!

Now comes last week... I check my credit card statments every week now online and I see over $300 in charges from TLG again! 5 months AFTER i closed the account. Needless to say, i went to the better business bureau and filed a complaint. my next stop is to the FTC to file one there as well, and turn up the heat to get the money back and see about getting some changes to their underhanded and deceitful tactics.

220 days ago by Bethany [send email]
I saw this charge pending on my account online today and called my bank but have to wait for it to process before I can dispute it. I called the company and, guess what? I'm not in their records! I checked Cheaptickets for a flight once, but never purchased and will be filing a bbb complaint.

219 days ago by Chace Elliott [send email]

This is also a scam though www.Fandango.com. I called the company earlier today (TLG-Greatfun) and told the lady i noticed some un-authorized charges to my bank account. She explained that they were through Fandango.com, and confirmed that i have used them in the past for movie ticket, but never authrized the sharing of my credit card number, or the charges to my account. She then told me that they would remove the charges and refund me in 7-10 days. but they would keep my account active. i told her that is not an option, and un-acceptable. she told me they couldn't close my account and hung up. i called back a second time (this time i was a little hot under the collar, but tried to keep my cool, as you can catch more flies with honey than vinegar.) i told the lady i had just been hung up on and want my account closed. she then asked for my address for confirmation of my identity (normal) i gave it to them, but guess what... they had my address listed as the address to the company that is ripping me off. I told her that it was funny that the addy they have for my just happens to be to the building that she is most likely sitting in right now. she then put me on hold for 5 minutes and hung up on me (call recorded through my cell phone.) i called back a third time and this time got a much nicer easier to deal with lady name "Andrea" she said they would remove charges and close my account out and refund me in 7-10 business days. i told her i appreciated it, and they gave me a cancellation number and she once again reminded me of her name "Andrea" as soon as i got off the phone with them, i called Fandango, to express my severe displessure with them selling sensitive information like my CC # off to affiliate companies without my express permission (i do not remember EVER agreeing to any stipulations like that.) she explained that i had clicked a link and it was a "electronic signature" i told her that is BS, and that electronic signature excuses normally wouldn't fly in the court of law, and definately don't fly with me. i told her i just wanted to lodge a complaint and inform them that i would never, and advise all my friend never to use their shady services again. and hung up. directly after that call, i called my bank and requested that we get a charge dispute rolling, regardless of their baseless promise to close my account with them (TLG-GREATFUN) the lady needless to say was VERY helpful on this and advised me that the best thing to do in situations where you are uncertain of the company holding to their word is to file a official dispute through the card carrier and to have the card loacked/closed and have them send you a new one. This is VERY inconvienient, but WELL worth it in my opinion. Everyone call your bank, and have them lock your cards down and get a new one, so they CAN'T charge your account again. If there is any information on a possible class action lawsuit please post up here or email me, as i would very much like to play a part in it, i have plenty of good information on the business (I have my ways) and i have all phone calls with said companies recorded and saved on my cell phone.

Cheers and good luck,
Chace Elliott

214 days ago by Nolan [send email]
Hello not sure if anyone is still reading this, but this guys got me too. The lady on the phone said something about fandago, so if you buy movie tickets online this could be the source. Perhaps we should contact fandago and complain to them.

214 days ago by Teresa Farrar [send email]

I too was scammed 3 times by this company and I don't have a clue of who this company is or what it is for and the recent charge was today... The dates and charges on my account was 3/3/2008 for $39.95 and again on the same day 3/3/2008 for $ 7.95 and then again today 3/11/2008 for $35.00 and someone needs to take action and sue the hell out of this company for this shit... They are taking advantage of people and their money... and it's not right... Cause I went to use my card for something that I needed and my card was yet again Declined...

209 days ago by Jasond [send email]
Very interesting. A few people mentioned talking to "Patty Nardone" in the "President's Office" of TLG Great Fun. It turns out that the same name is used for another credit card scam with "New Healthy Savings" and "HCS Credit Keeper". I charged 99.99 in June 2007 and 109.99 in March 2008.

205 days ago by Ba [send email]
OMG! I've just discovered that this BS company has been charging me $10.99 every month for the past year!!! I've never heard of this TLG thing before!!! When I called thim today, they mentioned something about Cheaptickets.com and I accepted something though out this Sh. website!!! Never use Cheaptickets.com I'm willing to participate in a class action sute... please :-0 I want those people down

191 days ago by Opiebopie [send email]
I am so tired of these crooks. They charged my debit card (which I no longer use for purchases) not my credit card. I wasn't even going to play with these crooks. I went to my bank, cancelled my card and filed a police report for credit fraud. This was my charge: 03/29/2008 POS WITHDRAWAL 03/28 TLGGREAT FUN 54 800 -$35.99.

191 days ago by Opiebopie [send email]
These crooks got me too. They charged my debit Visa card. So I went to my bank and cancelled the debit card and filed a police report for credit fraud. Here is my charge: 03/29/2008 POS WITHDRAWAL 03/28 TLGGREAT FUN 54 800 -$35.99.

191 days ago by Eric Price [send email]

Im only 16 and ive gotten charged on my debit card for this for the past few months here. and ive always wondered why ive been paying more the first of the month to my mom for my cellphone bill. turns out i was charged by these same people for at least 5 or so months now and i shouldnt have to take this. so now ive got an angry mom on my back thinking that this is all my fault. if anyone could convince her that it was a mistake or that it really wasnt PLEASE email me. ive been charged for 11.99 a month usually because of TLG*GREATFUN. And they need to be stopped!

191 days ago by Robert Miller [send email]

I HAD PURCHASED MOVIES ONLINE FROM COLUMBIA MOVIE CLUB JUST ABOUT A MONTH AGO. I FOUND OUT THAT MY CREDIT CARD THAT I USED TO PURCHASE THE MOVIES WAS BEING CHARGED $35.99 BY (TLG GREAT FUN CORP) I CALLED TLG AND THEY INFORMED THAT WHEN I SIGNED UP FOR THE COLUMBIA MOVIES THAT I HAD ALSO SIGNED UP FOR THE TLG GREAT FUN 30 DAY FREE TRAIL PACKAGE IN WHICH I KNEW NOTHING ABOUT. UNLESS I CANCELED WITHIN 30 DAYS THE SAME CREDIT CARD THAT I USED TO PURCHASE THE MOVIES WOULD CHARGED A MEMBERSHIP FEE OF $35.99 WHICH AGAIN I NOTHING ABOUT. PLEASE, WHEN ORDERING ANYTHING ONLINE BE EXTRA CAREFUL OF THESE TYPE OF SCAMS AND CHECK YOUR BANKING AND OR CREDIT CARD STATEMENTS OFTEN. IN THE END THE TLG COMPANY SAID THAT THEY WOULD REFUND A PARTIAL PAYMENT OF $25.99 TO MY CREDIT CARD. THEY STILL GOT AWAY WITH $10.00 OF MY MONEY AND THATS REALLY WRONG. JUST THINK IF THEY PULL THIS STUNT WITH SAY A MILLION PEOPLE, LOOK AT THE MONEY THAT THEY MAKE...WHAT A SCAM!!!

189 days ago by Ani [send email]
TLG Great Fun is a SCAM! They never answer their phone lines. When they do pick up I ask them about the unauthorized charges on my account and they hang up the phone. I am still trying to reach them.

188 days ago by Jolene [send email]

I too have been charged erroneously on my credit card. I filed a dispute with my credit card company and have had no response from them for 60 days. I have called Great Fun twice and of course the agent kept trying to sell me on the product in which case I had to get sh----. I finally got a supervisor who said the money would be rufunded. I called again 3 weeks later with a gaurantee of even more money refunded. I have not seen any activity on my credit card yet for reimbursement. I have tried to call since with a voice message answering and then a disconnect.
Scam