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Coast Dental & Orthodontics Customer Care Service

Coast Dental

4010 W. Boy Scout Blvd Suite 1100
Tampa
Florida
United States - 33607

Customer Support Phone Numbers

Phone:
+1 800 327 6453 1 2
Fax:
+1 813 289 4500 0 0
Work days:
Mon9 AM - 5 PM
Tue9 AM - 5 PM
Wed9 AM - 5 PM
Thu9 AM - 5 PM
Fri9 AM - 5 PM
SatClosed
SunClosed
 
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Coast Dental & Orthodontics Complaints & Reviews

Coast Dental & Orthodontics / Invoice submitted to collections

Dn
dndn on 2016-05-17
Contacted office on 1/19, 1/20 (2x), 2/18. Each time was told it would be researched by "Kasey". Was told it needed to be resubmitted to insurance. Was in office on 5/3 still not resolved. Told same again. Received collection letter on 5/7. Kasey will not do her job! Wanted to speak to regional office manager but was refused phone number.

Coast Dental / Absolute worst experience

Ke
Kearsten Shook on 2016-04-15
This dentist has given me way too many problems, I don't even know where to begin. I chipped my front tooth and I went in for my first appointment. Not a friendly face in the building. And the dentist and dental assistant were rude and very rough. They did a very bad job at making and...

Coast Dental - Florida, Lake Mary / Front tooth vanier

Ls
lspires001 on 2016-03-09
My wife was told she needed her front veneer replaced due to a hairline crack and was told while she was under heavy pain killers that our insurance would cover 50% of cost. My wife paid the difference and the work was done but the veneer color does not match. They refused to correct the...

Coast Dental - Florida, Tampa / Patient Abuse

Ma
Mary Ann Calderon on 2015-05-19
This is beyond the worst dental are provider ever. The first visit they had me in the chair for over six hours for a scheduled visit- and no one communicated or checked in with me, and I had to ask what was going on. I was then told my services were "emergent", and my visit was taking...

Coast Dental / policy

Pa
patientcitizen on 2015-05-07
Office receptionists rude generally, but policy is subject of this complaint. This office takes various insurance plans. However, to get an annual cleaning, an exam is first required to determine the level of cleaning needed. If more than the basic cleaning covered by insurance plans i...

Coast Dental - Florida, Ocala / Over Billing, Dirty Facilities, Bad Dentist

As
Asmodee on 2015-04-10
I used to go to these people on a regular basis, but that was nearly 4 years ago when the caring Dentist Dr. Marilyn Palacios, was resident and gave fantastic care. THIS IS WHAT HAPPENED IN MARCH 2015: I moved out of the area for a year then came back. I made an appointment due to a...

Coast Dental / Fake Filling to meet sales quota

Ha
halawa on 2015-03-23
On Mar. 19 2015, Dr. Mariana Bole wants to do filling that (unnecessary) or not there to make more money to please her boss because she is new there. by telling me my daughter needs filling, I said we just did a new filling 3 weeks ago and the other Dr. said every thing is good no more...

Coast Dental / Fraudulent billing

Di
Dick F. in Naples on 2015-03-20
Billing Problems; William Mathurin at the time Cape Coral office also overcharged the out of network fee on November 6, 2013. Some records indicate he is now at the North Naples "Golden Gate?" office. It was required for me to contact Discover Card Fraud investigation unit to correct the...

Coast Dental / unethical billing practices

Mc
mc cain on 2014-12-12
I had a root canal done by these people. They gave me an estimate of coverage and told me that my part would be $700.00. I paid the amount and after the service I get a letter from the insurance company saying that they denied part of the payment because the dentist did two procedures on...

Coast Dental - Florida, Lutz / Dental Scam

Bv
Bvon on 2014-12-04
Avoid this office at all costs. I first visited the Coast Dental Willowbend office for xrays and an initial examination. Prior to any treatment I requested that a treatment plan with any costs not covered by my insurance by given to me. I never received a treatment plan. I was told that I...

Coast Dental - Florida, Saint Pete Beach / Phone Calls

Re
Reivax on 2014-10-30
In the past weeks I been calling to Coast Dental In Pasadena Location, St. Petersburg FL..they never answered the phone calls that I made. After several times I left a message saying that I need a call back in the same day... and they called me 3 days later. This week I been calling and...

Coast Dental / personal treatment

Pe
Pearl 95yr old on 2014-06-13
My 95yr old mother recently had a broken hip surgery. It is very hard for her to get into a car and go outside her living community. 7months ago she was fitted with new upper and lower dentures at Coast Dental, under the supervision of Dr. David Sherberg. After her recent surgery, she wa...

Coast Dental - Florida, Orange Park / Massive fraud

Do
DON'T CHEAT ME on 2014-04-29
DO NOT USE COAST DENTAL!!! EVEN THOUGH THEY WILL ACCEPT ALL INSURANCES. THEIR BILLING IS FRAUDULENT. 1. THEY SUDDENLY PROPOSED AFTER 2 YEARS THAT I NEEDED THE "INTENSIVE CLEANING" PROCEDURE FOR $650 2. AFTER PRODUCING A NEW INSURANCE CARD, THE PROPOSAL WENT TO $850. THE OFFICE MGR SAID...

Coast Dental - Florida, land o lakes / Rude staff

Al
alxm on 2013-12-29
I have decided to move my entire family to another provider, the dentist on staff is a very pleasant and good dentist but the majority of his staff is totally rude especially the hygienist. She can be a very nice person until you challenge her or decline the extra un-necessary product...

Coast Dental - Florida, Fort Myers / Ben Lewis {claims to be dentist]

Ne
NewsStar on 2013-11-13
This man recently injured me during dental work that was practically forced upon me [ "Well we need to do this...sign here, sign there...yada yada yada}, by this "Dr". Lewis and then once it was started, and his money was received the "ahhh...her again.. just put her off " attitude...

Coast Dental - Florida, Vero Beach / Dentist not on site and Prescribing treatment

Bo
bojola on 2013-10-30
Went into Coast Dental office in Vero Beach, Florida for scheduled routine cleaning when the new hygienist told me she would have to call the dentist, who was out of the office due to illness, and check to see if she could clean my teeth claiming my measurements were different than they...

Coast Dental - Florida, Tampa / caused loss of viable tooth & thousands of dollars

Sa
sadder but wiser2 on 2013-08-15
I went to Dr. Chen He, an endodontist with Coast Dental, for a simple root canal. To start the Xray machine didn't work and staff had to call for tech support to get it working. Then I was in the chair for 5 hours for a root canal. Dr. He completed it, took an xray and found she...

Coast Dental - California, San Jose / Bait and Switch

Mi
Michael Butner on 2013-08-09
I was told that I needed a root canal by my regular dentist. They referred me to another dentist but the cost was $800 so we called our insurance and was referred to Coast Dental as they were "in network" so the root canal is fully covered. We contacted Coast Dental and were told that the...

Coast Dental - Florida, Wesley Chapel / Petient Credit Refund

Te
temelkoz on 2013-07-29
Hello, Coast Dental owes me $140.50 from the 03/06/2013. Stacy (the office manager at the Wesley Chapel location) refuses to tell me her supervisors name. I had dental work done on the 4th of March. The front office told me that I was responsible for 100% of the work, as my insurance would not...

Coast Dental - Florida, Lutz / RIP OFF

Lc
Lcormier1982 on 2013-07-11
I called in to schedule my appointment as a new patient. I told the receptionist that I wanted to schedule an appointment to have my teeth cleaned. I arrived at the office and was called back and placed in a room that was very outdated and quite frankly very dirty. There was 1/4 inch of...

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