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Cincopa
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1.0 4 Complaints
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Cincopa Complaints 4

ComplaintsBoard
D
3:19 am EST

Cincopa Horrible

to Cincopa representatives or whoever can be interested in service they provide:
your phone number ending with 0359 is non-working. I have tried numerous times and never succeeded.
I desperately need your help. My account was suspended for no reason and now all I do is wasting my time trying to figure out what to do and how to get it back, and you don't help me at all, unfortunately...

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R
10:01 pm EST

Cincopa Picture Gallery

I took on the task to create a website for our family reunion. Cincopa.com seemed to fit our needs well. We could upload pictures to a gallery for everyone to see. We even had a simple email address for the non technical to send pictures as attachments. We signed up and started posting pictures. After telling people in the family to send pictures, we noticed everything stopped working. They said we needed to purchase the upgrade for $99.00. So we did. A family member donated the money. Everything seemed to be working fine for a few days, and once again, the site stopped working. We contacted technical support frequently, but they never answered the phone. Someone finally called us back. She said the problem would be resolved the very next day. A week later, and they won't even return our calls or emails. But they have our money...I hope you don't get into the same situation.

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J
3:26 am EST

Cincopa No help and the company is really not recommended

I really advise all people no to deal with the staff from the company www.cincopa.com. These jerks didn’t provide any support or help, but when I signed the agreement with them, they promised me constant help and blah-blah, but in reality I got completely nothing from them. Really unprofessional company. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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JAMIE4263
US
Oct 31, 2018 1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HI
THIS COMPANY IS THE WORST COMPANY I HAVE EVER KNOWN FOR NOT REPLYING AND THEN WHEN THEY DO REPLY I MIGHT ADD AFTER 10 DAYS . THGEY CANT HELP

AVOID THIS COMPANY OVERPRICED NO CUSTOMER SERVICE NO REFUNDS

APPALLING

T
T
Tloving
US
Feb 18, 2016 1:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I recently encountered a similar experience. Took our money, and soon after, the most desired feature stopped working. My personal family wanted to post pictures, but can't now. The support is on a random callback basis, which is better than nothing, but they offer no help.

Is Cincopa Legit?

Cincopa earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Cincopa to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Cincopa is known for their high standards and safety. If you're thinking about dealing with Cincopa, it's wise to check how they handle complaints.

The age of Cincopa's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Cincopa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cincopa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Cincopa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Cincopa and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

ComplaintsBoard
S
2:44 am EST

Cincopa They didn't provide any help and their directions were completely useless

I recently joined the website www.cincopa.com. I’m not a professional, so I need their help, but these jerks only promised and tipped-toed around the subject. After 3 weeks I got the email from them, where the rep provided some directions. I didn’t understand them, so I sent them emails again. But at this time no one replied. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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Larry Rohan
US
May 03, 2020 8:23 pm EDT

The product is fine, but I have been trying to cancel service for 6 months, I speak to them on the phone, I have email after email but they continue to bill me every month.

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halo888
US
Oct 07, 2019 7:30 pm EDT

It is giving misleading information. It states clearly free trial 30days, after that free account with 3 videos, 3 audio and 50 images. But my account was suspended because I did not upgrade premium. It is wasting time and effort building on their platform.

Zooeffect bought over by them, but it is not operational now.

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christopher234
US
Oct 31, 2018 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't know why people can't understand the platform and then criticize it. I'm really excited about this platform, every video that I created for marketing my client's company works great and analytics always showed worthy stats.

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Overview of Cincopa complaint handling

Cincopa reviews first appeared on Complaints Board on Dec 19, 2014. The latest review Horrible was posted on Nov 30, 2017. Cincopa has an average consumer rating of 1 stars from 4 reviews. Cincopa has resolved 0 complaints.
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  1. Cincopa Contacts

  2. Cincopa phone numbers
    +1 (800) 515-0359
    +1 (800) 515-0359
    Click up if you have successfully reached Cincopa by calling +1 (800) 515-0359 phone number 0 0 users reported that they have successfully reached Cincopa by calling +1 (800) 515-0359 phone number Click down if you have unsuccessfully reached Cincopa by calling +1 (800) 515-0359 phone number 0 0 users reported that they have UNsuccessfully reached Cincopa by calling +1 (800) 515-0359 phone number
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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