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Chipotle Customer Care Service

Chipotle Mexican Grill, Inc.

1077 Broxton Ave
Los Angeles
California
United States - 90024

Customer Support Phone Numbers

 

Chipotle Complaints & Reviews

Chipotle / Cashier/Behaviour

Gl
Gladys C on Dec 3, 2016
The food was good it was a late dinner with my daughter 12/03/2016 the cashier Ana Order #525 on 2280 Lone Star Dr Sugar Land, Texas 77479, ruined my appetite just over a simple drink "I had asked her for a grapefruit Izze drink and a pomegrade drink but I tough the "Blackberry Izze" wa...

Chipotle / Chicken bowl

Rs
rsuarez on Nov 16, 2016
I ordered on line at route 18 new Brunswick, nj on 11/12/2016. we ordered the chicken bowl, and the chicken was actually gummy and not well cooked. I feel that the people working there don't care and its starting to decrease in volume based upon the people that was there. The Halal Place...

Chipotle.com / The seller refused to return money back for the food, which was too bad

Re
Reviewer92692 on Feb 19, 2016
I don’t recommend anyone to order food from www.chipotle.com. We bought from them, but the seller delivered expired food and their prices were too high. We contacted the seller and asked to provide refund, because it was mentioned on the website that they guaranteed money back. But the seller...

Chipotle / Hiring

Re
Reviewer66776 on Oct 7, 2015
chipotle is just about the most discriminating place there is! ive been to 10 different sites completed 10 different interviews and still have not been hired. the managers promised me positions on several occasions and still no luck. i want to speak to cooperate !!! i can not get a whole...

Chipotle / Store filthy

Do
Donna m, whitted on Apr 11, 2015
I love chiplote don't get me wrong my daughter lives in Arlington Virginia and I cannot get enough so when they built the store on miles trip road in hamburg New York I was so happy. I have been there several times. The place is filthy ulk. I ordered a burrito bowl my steak was so...

Chipotle / ATTITUDES, WRONG ORDERS

Mp
MPATRICK93 on Dec 12, 2014
I have been going to this chipotle since I started working right behind there. My coworkers and I always order online, almost everytime our orders are wrong. The attitudes we get from the workers are horrible. I went to corp telling them what was going on but all they did was send free...

Chipotle / Rude and untrained server

An
Annapolis Mall on Oct 6, 2014
Annapolis Chipotle location is well below par of other locations: it is dirty, staff is rude and untrained. The worst Chipotle we visited and we will never go back. I ordered Taco Kit for my son, and server, Ashley, just threw the sides on the taco, and when I mentioned that it is not the...

Chipotle / Avoid at any cost guys

La
Largoss on Sep 6, 2012
A catchy title??? Really? You would like to be entertained as you’re being informed of the disarray one of your stores had fallen into? I patroned the Roseville, MN store on labor day evening and felt like I had walked into a college dorm room! The volume of the music made ordering an...

Chipotle Mexican Grill, Inc. / Grasshopper in Burrito

On
Oncvale on Mar 6, 2012
I found a bug/grasshopper THING inside of my chicken burrito! I bit into it and chewed. Felt as though it didnt taste right so I spit it out and finished the rest of the burrito.Upon further inspection, it turned out to be an actual full bug! I took pictures of it on the foil and...

Chipotle / Poor customer service

Qu
quenepa on Aug 1, 2011
I went to purchase a Barbacoa Burrito add guacamole and when the server was rolling it she squeezed out half of the guacamole.I told her and she just passed it to the cashier.I told the cashier what happened and she said its $9usd.She didnt even care I know she doesnt own the business but...

Chipotle / bad service, rude females that work there

Mi
michaelgriffin67 on Jul 20, 2011
the chipotle in waterford lakes area in orlando "ALWAYS" has very rude females working there. Many times me and relatives have been treated badly by these girls. They just have bad attitudes, and make rude remarks to customers...even the idiot checking us out was rude...it was a really bad...

Chipotle / Low quantity

Ph
Phillip Daniel on Apr 21, 2011
A group of us from work went for Lunch at this Chipotle @ Waukegan. We all got bowls and the quantity of food served by this location is definitely not by Chipotle standards. I hope the corporate guys take a note of this and fix this location. Literally, there were 7 chicken pieces in my...

Chipotle / food

Sd
sdefreitas11 on Apr 18, 2011
I got my chicken bowl with only 6 pieces of chicken and with out rice... also my chips with green sales was not ful the container was half ful.

Chipotle / Bad service

Ot
Otec83 on Apr 11, 2011
I went to Chipotle at the Laurel Md location on March 22. I ordered a chicken burrito bowl with everything including the red hot pepper salsa. The bowl looked scrumptious so I dug into it. Not too long after taking several bites, my mouth was on fire. I ran up to the counter and requested...

Chipotle / Vegetarians beware

Da
On 12/08/10, I ate at the Chipotle in Oak Brook, IL on 22nd St. I asked to speak with the manager. She was a very short (4'11" Hispanic woman). I am a vegetarian and wanted guacamole tacos. In the past, when I have asked for quacamole tacos, I have ended up with very soggy tomato taco...

Chipotle / Misnomer

I have always been an advocate of the Chipotle Pepper (I capitalize because it is that important). I believe it has a natural blend of spicy and smokey that, possibly, proves the existence of god. So, imagine my surprise when I discover a burrito restaurant down the street from me named...

Chipotle / Staff rudeness

Tc
March 1, 2010- I went to Chipotle this location I usually visit once every two weeks-sometimes with my family sometimes it's take out. Well this particular night I decided to order my 2 of a kids bowl along with 5 other adult orders- at the time of placing order I stated what I wanted...

Chipotle / rude behaviour and extra charge

This complaint is regarding the rude and emabarisng behaviour i was subjected to while purchasing dinner at Chipotle. I had ordered bowl of vegatarian burrito and a bottle of water which cost me $ 8.70. I had initially paid $7 and then paid the cashier and extra $9 . The cashier had...

Chipotle / UNCOOKED FOOD

Nd
I VISITED CHIPOTLE ON JANUARY 22, 2010 WITH SOME FRIENDS FOR LUNCH. I HAVE FREQUENTLY EATEN AT THIS PARTICULAR LOCATION AT LEAST 2 TIMES A WEEK. ON THIS VISIT, I HAD TO WAIT ON THE STEAK TO FINISH COOKING. HOWEVER, THE SERVER WAS IN A RUSH TO GET THE FOOD OUT, THE STEAK WAS RAW. IT WAS RED...

Chipotle Mexican Grill / HORRIBLE WORK ENVIRONMENT AND DIRTY CLEANING HABITS

I WORKED FOR THIS COMPANY BRIEFLY AT THE LOCATION IN AVENDALE, ARIZONA. THE APPRENTICE TRAINEE MELISSA HAS ZERO SKILLS AT HER JOB. SHE TREATS THE EMPLOYEES LIKE DIRT. NOT ONLY THAT, BUT SHE SERVES EXPIRED CHICKEN FOR LUNCH TO HER CUSTOMERS BECAUSE SHE WAS CONCERNED WITH SAVING MONEY ON...

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