Charlotte Tilbury’s earns a 2.3-star rating from 15 reviews, showing that the majority of beauty enthusiasts are somewhat dissatisfied with makeup and skincare products.
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Review: Charlotte Tilbury's Pillowtalk Lipstick - a Worthwhile Splurge!
I am not one for fancy makeup, honestly. But, my pal knows really well how to WOW with a little makeup so she surprised me with a little somethin’ somethin’ from Charlotte Tilbury. She snagged me the Pillowtalk regular lipstick. B-A-M! The original pink is nice, doesn’t twist with my paler complexion, and slaps on my pout. Now, honey, I don’t usually shell out the big bucks for a lippy, but this one is worth it. It lasts long and is a fab nude for everyday wear.
Review: Pillow Talk Lip Secrets Kit from Charlottetilbury.com - A Stunner for Perfect Everyday Lips
Got this kit called Pillow Talk Lip Secrets from Charlottetilbury.com, and I gotta say it's a stunner! It's perfect for everyday use and really gives your lips that shine, mate, and plump look. The kit's shades are just beautiful and long-wearing so you don't have to reapply frequently. 'Pillow Talk' is my current fav; it's just amazing, and the formula is out of this world. I can guarantee that all of these products are premium quality, and I'm so happy with my purchase. Charlottetilbury.com did not disappoint with their delivery and service, and I'm a satisfied customer. Totally worth buying.
Charlottetilbury.com Review: Bait and Switch Tactics and Poor Customer Service
When I first checked out Charlottetilbury.com, I saw that they were advertising a certain price for their products, and I was excited to see that there was a code for a discount and free samples. Seemed like a great deal! However, when I got to the checkout page, I was quickly disappointed to see that the discount and free samples were gone. The site had automatically taken my credit card information and removed those perks without any warning.
I tried to contact customer service immediately because this seemed like an unfair bait and switch tactic. But, unfortunately, I didn't get any helpful response from them. They claimed that I had checked out incorrectly and I would not be receiving the discount or free samples. I find this kind of treatment ridiculous because it's not like I checked out without going through all the necessary steps!
It's a shame that this experience ruined what could have been a great purchasing experience. I don't want anyone else to fall for this kind of scam, so I'm warning others to be wary of what's advertised on Charlottetilbury.com. In my opinion, this brand is not worth the hassle or frustration, considering their lack of proper customer service and unclear checkout process.
Disappointing Experience with Charlotte Tilbury Gift Box: Empty Mascara & Unsympathetic Customer Service
So, I went ahead and treated my lovely daughter to a fancy gift from Charlotte Tilbury. I spent ?161 on a gift box that was supposed to make her feel super special on her birthday. However, when she tried to use the mascara that came in the box, she found out that it was totally empty! What a bummer.
We complained to Beth H, who supposedly is a senior customer supervisor. But she was completely unsympathetic to our plight. She refused to give us a replacement, refund, or any kind of compensation. And the worst part? She didn't even care that it was past the 30-day return period. Honestly, this kind of customer service is unacceptable. It makes me wonder if Charlotte Tilbury even cares about its customers.
Overall, I would not recommend Charlotte Tilbury products to anyone. If they can't even bother to make sure their products have something inside them, they clearly don't care about their customers. It's really a shocking lack of service.
Surprisingly flawless: My review of [Brand] Primer for Oily Skin
I gotta tell you, I was worried about trying out a new primer. I mean, I'm absolutely in love with Charlotte Tilbury's Wonderglow, so it was a tough decision to switch things up. My skin can get super oily during the course of the day, which means that any product that is supposed to add dew and glow can be a major no-go for me. But boy, was I pleasantly surprised!
The primer blended in like a charm with the cream I used, and I gotta say, I never once felt like my face was looking like a greasy burger. So I gave my makeup a go and BOOM! Everything went on super smoothly, and I'm confident it was the primer's doing that kept my foundation looking fresh and vibrant all day long.
I can't believe how well this primer worked for me, and I'm definitely planning to buy another bottle once I hit the bottom of this one. If you're feeling as unsure as I did about trying a new primer, take a deep breath and go for it. You just might be pleasantly, wonderfully surprised!
Not Trustworthy: A Disappointing Experience with a $600 Order
I would advise you to find another option as this website is not trustworthy. We took the chance and placed an order with them weeks ago worth $600. We've been frequently sending them emails asking about the whereabouts of our order, we are not even sure if it's been shipped yet or when we can expect it. They don't seem to have the decency to reply properly, instead we get an automated response within seconds that is absolutely useless.
It's unfortunate that some businesses, especially during these trying times of the Covid pandemic, do not seem to care about their customers. It feels like they are only focused on taking people's money and nothing more.
It's disappointing that we've been waiting for our order for a month now, and despite sending numerous emails in the past two weeks we still haven't received any satisfactory response. It's not worth the $600 we spent. We recommend that you look elsewhere and avoid this website if you don't want to experience the same frustration we're going through.
Charlotte Tilbury Products Caused Severe Allergic Reaction - My Warning to Others
I was willing to give Charlotte Tilbury a fair chance because I heard so many great things about the brand. I invested a total of $500 on various products from Charlottetilbury.com. When the package arrived, I couldn't wait to give everything a try. I was excited to finally have high-end makeup products in my collection.
But, after using everything, my excitement quickly turned into a nightmare. Just hours after trying the products, I ended up in the ER with a severe allergic reaction. I woke up with my eyes almost swollen shut and water balloons underneath the eyes. It was a sight that my family and friends will never forget.
I was shocked because I don't have sensitive skin and I'm not allergic to anything. I always go through the ingredients list of any product before purchasing them, but I didn't do that this time. If I had, I would have seen that Charlotte Tilbury products are not clean and contain chemicals that can cause skin irritation and allergic reactions.
My poor neck and decollate are all rashed and the rest of my face is covered in bumps. I can't even express how disappointed I am with Charlotte Tilbury. Spending $500 on products that not only didn't work but also caused harm to my skin was not worth it.
In conclusion, I strongly advise anyone who is considering Charlotte Tilbury products to read the ingredients list before making a purchase. Be careful, their products are not clean and can cause allergic reactions and skin irritation. Don't make the same mistake I did.
Transform Your Makeup Routine with Charlotte Tilbury's Stunning Products
Charlotte Tilbury has quickly become my go-to brand for all things beauty. Each product is truly stunning, of the highest quality, and incredibly simple to use. When I apply Charlotte Tilbury's makeup, I feel like a true star. It's like magic in a compact or tube!
One of my absolute favorites is the color-coded eyeshadow palette. It is perfect for my everyday routine and I can mix and match shades to create any look I desire. Plus, the highligher is simply amazing - it pops out beautifully! Another must-have product for me is the iconic nude-pink lipstick, Pillow Talk. It's my absolute favorite and creates the perfect finishing touch.
Although the prices may seem steep, I can confidently say that the brand is worth it. After all, looking and feeling amazing isn't an easy feat, and the quality of Charlotte Tilbury's products truly helps you achieve that.
So, if you're looking for a brand that transforms your daily makeup routine into a superstar experience, you absolutely have to try Charlotte Tilbury. From their stunning eyeshadows to their iconic lipstick, the brand truly has it all. No matter what your style is, there's a perfect Charlotte Tilbury product for you.
Charlotte Tilbury: High-End Makeup That Delivers Luxury and Elegance
Charlotte Tilbury is a top-class make-up brand that definitely does not disappoint. I purchased a range of products from their website, which included the magical cream, the popular pillow talk lipstick, and the matching lip liner. The online buzz surrounding the magic cream piqued my interest, and I was determined to try it out. I can't deny that it is a lush moisturiser, but it's worth noting that it's pretty thick in texture and comes along with a hefty price tag. When it comes to its texture, it feels luxurious on the skin and makes you feel very fancy indeed.
The pill talk lipstick and lip liner duo is one combo that I swear by and use daily. They both have a genuinely sleek and smooth application, and I enjoy how they feel on my lips. The lipstick has a matte finish, but it's creamy enough to avoid drying out my lips. The delivery process was impressively prompt and efficient, which is always a pleasant surprise.
I can wholeheartedly recommend Charlotte Tilbury to anyone looking for high-end make-up products. The website regularly offers bundled deals that are worth keeping an eye out for. Overall, my experience with Charlotte Tilbury was excellent, and I'm confident that anyone who gives it a shot will have a similarly positive experience.
Charlotte Tilbury Review: Product Missing in Package, Poor Customer Service, and No Compensation Offered
I had made an order with Charlotte Tilbury for a product as a Christmas gift for my daughter-in-law. The product was overpriced, but I was willing to spend the extra money as a special treat for her. The package arrived quickly, and I couldn't wait for her to open it. On Christmas day, when she opened her present, she saw only the packaging, tissue paper, and glitter. There was no product inside! I was mortified!
I immediately contacted Charlotte Tilbury, but they didn't offer any explanation for what had happened. They just offered to send a replacement or give me a refund. However, my daughter-in-law really wanted the product, and I thought some compensation was in order. However, they only offered me a measly 10% off on my next purchase. I couldn't believe it! I was being asked to spend more money with them just to get a box of packaging?
If Charlotte Tilbury thinks I'm going to spend any more money with them after this, they're seriously mistaken. In fact, I wouldn't recommend this company to anyone. It seems like they're happy to rip off their customers, and the reviews I've read online confirm that.
If you're looking for quality products, I'd suggest you try Clinique, Elizabeth Arden, or any other brand besides Charlotte Tilbury. And if you do purchase from this company, make sure you do it in a physical store instead of online. At least that way, you'll be able to make sure you're actually getting what you paid for.
To make matters worse, even after I contacted Charlotte Tilbury, they said there would be a delay in sending a replacement product. Are you kidding me? This company is so unreliable and unprofessional. I would never trust them again, and I hope others will think twice before buying from them too.
Charlotte Tilbury Complaints 5
Underwhelming Review: Expensive Serum with Average Results
my face is still sticky. Also, the serum is good and it made my skin feel nice but it's just too pricy for my budget. I don't think I will buy it again. The packaging is nice tho and the website is easy to navigate. Overall, I think the products are just OK.
Surprisingly Satisfied: Charlotte Tilbury's Mascara Impresses Amidst Order Mix-Up
yet so I was surprised to receive 2 sample mascaras instead of the cream. Although, I really like the mascara! It makes my lashes look long and thick without clumping. The packaging is also really pretty. I hope when my main order arrives, it'll be just as good as the sample mascaras I received. Overall, I'm happy with my purchase and I'll definitely be ordering from Charlotte Tilbury again!
Poor Service and Communication: A Review of Charlotte Tilbury
I ain't one for writing reviews, but I gotta share my experience with Charlotte Tilbury (charlottetilbury.com). Lemme start by saying that the issue I had wasn't resolved even after talkin' with an agent. She just kept sayin' the same thing that was already clear as day. It was like she didn't know how to handle a conflict and didn't suggest any other solutions.
To be honest, the whole process was a mess. The way they communicated was lackin' and the delivery of the product wasn't top-notch either. And don't even get me started on their customer service. It was enough to make me wanna take my business elsewhere.
Overall, my experience with Charlotte Tilbury was pretty poor. I wouldn't particularly recommend it, but hey, it's up to you if you wanna try it out. Just don't say I didn't warn ya about the service.
Is Charlotte Tilbury Legit?
Charlotte Tilbury earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Charlotte Tilbury has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Charlotte Tilbury's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Charlottetilbury.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Charlottetilbury.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Charlotte Tilbury as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Charlotte Tilbury have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Charlotte Tilbury and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Charlottetilbury.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Charlotte Tilbury protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Charlotte Tilbury's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Charlotte Tilbury Magic Cream Review: Disappointed with Limited Edition Pot and Missing Product
So, I just got my hands on Charlotte Tilbury's Magic Cream limited edition with a spare pot for refill. But when I opened the jar, I noticed that there was some product missing. I mean, seriously? This is already the second time that I received it and it's not even filled up to the brim. I was hoping to get my money's worth because at a whopping $200, I expect nothing but the best.
I was really disappointed with how Charlotte Tilbury handled my concern the last time this happened. They simply ignored my complaint, so I was left with the feeling that they didn't value my business. From a customer's perspective, it was frustrating to say the least.
I mean, hey, I'm a loyal customer who just wants to be heard. I buy their products because I believe they're worth the price, and this kind of negligence just leaves me feeling cheated. Her products are amazing, but it's hard to fully enjoy them when you're constantly doubting if you're getting what you paid for.
All in all, I really hope that Charlotte Tilbury pays closer attention to the details and addresses this issue. The Magic Cream is definitely one of my go-to moisturizers, but it would be even better if you could get all the product you paid for.
Mixed Review: Great Products But Terrible Customer Service Experience with Charlotte Tilbury
stars for this terrible experience with Charlotte Tilbury's website. The lack of customer service is unacceptable and they need to figure out how to help their customers when things go wrong.
Now onto the products themselves. I have to say, I was pleasantly surprised with the Charlotte Tilbury lipsticks. They are smooth and creamy, yet they stay on for hours. I have tried a lot of different lipsticks, and these are definitely some of the best. The packaging is also very luxurious and makes me feel fancy using them.
I also tried the Magic Cream Moisturizer, and while it is very pricey, it is definitely worth the investment. My skin has never felt so soft and moisturized. I use it every night before bed and wake up with glowing skin. The only downside is that it does have a strong smell, so if you are sensitive to scents, it may not be for you.
Overall, my experience with Charlotte Tilbury was a bit of a rollercoaster. While the products themselves are great, the lack of customer service is a huge issue. Hopefully they can figure out how to improve this aspect of their business.
About Charlotte Tilbury
One of the hallmark features of Charlotte Tilbury's makeup line is its emphasis on creating timeless, elegant, and sophisticated looks that are flattering to all skin tones and types. From her famous "Pillow Talk" lipstick to her luxurious Magic Cream moisturizer, each product in the Charlotte Tilbury line is carefully crafted to provide effortless beauty and radiance to every wearer.
In addition to her signature makeup line, Charlotte Tilbury also offers a range of beauty services that cater to individuals looking to enhance their beauty routine and achieve a flawless, runway-ready look. From her customized makeup tutorials and virtual consultations to her celebrity-inspired makeup looks, Charlotte Tilbury provides a one-of-a-kind beauty experience that is both memorable and empowering.
With a loyal following of celebrity fans and makeup enthusiasts around the world, Charlotte Tilbury has become a trusted name in the beauty industry, and her products and services continue to delight and inspire women and men of all ages and backgrounds. Whether you are looking for a bold, statement-making look or a natural, glowing complexion, Charlotte Tilbury's line of makeup and beauty products has everything you need to achieve your beauty goals and feel confident and beautiful every day.
Overview of Charlotte Tilbury complaint handling
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Charlotte Tilbury Contacts
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Charlotte Tilbury phone numbers+1 (855) 528-8495+1 (855) 528-8495Click up if you have successfully reached Charlotte Tilbury by calling +1 (855) 528-8495 phone number 0 0 users reported that they have successfully reached Charlotte Tilbury by calling +1 (855) 528-8495 phone number Click down if you have unsuccessfully reached Charlotte Tilbury by calling +1 (855) 528-8495 phone number 0 0 users reported that they have UNsuccessfully reached Charlotte Tilbury by calling +1 (855) 528-8495 phone number
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Charlotte Tilbury emailspartnerships@charlottetilbury.com99%Confidence score: 99%westfieldbookings@charlottetilbury.com99%Confidence score: 99%legal@charlottetilbury.com99%Confidence score: 99%Legalcustomercare@charlottetilbury.com98%Confidence score: 98%Supportrecruitment@charlottetilbury.com97%Confidence score: 97%pro.applications@charlottetilbury.com97%Confidence score: 97%Communicationmagicmakeupstars@charlottetilbury.com96%Confidence score: 96%us.recruitment@charlottetilbury.com96%Confidence score: 96%cgbookings@charlottetilbury.com96%Confidence score: 96%
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Charlotte Tilbury social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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