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320 Interstate North Parkway, SE
United States - 30339
Customer Care
1-866-424-5100 0 0
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Cbeyond Complaints & Reviews

Cbeyond - class action suit

Posted: 2014-03-25 by    blakeallen
Complaint Rating:  0 % with 0 votes
Seeking to join ny Class Action Lawsuit

Over 60 open service tickets.
Any company can have a service issue, but in every instance, Cbeyond has failed to live up to their promises.

Absolutely promised and assured us that their service could...

Cbeyond - Minnesota - Constant phone calls

Posted: 2012-07-16 by    ouliap
Complaint Rating:  0 % with 0 votes
Considering that I'm in Minnesota and this Texas company doesn't appear to offer services here, I should never have had to deal with them, right? Well, I've begun receiving constant phone calls from a number owned by them. These calls typically happen in the evening, often after...

Cbeyond - California, Tustin - horrible service

Posted: 2012-03-26 by    Annie L
Complaint Rating:  100 % with 1 votes
I recently decided to give them a chance after years of hating their sales people bombard me with marketing calls and unscheduled office visits. I thought we could save money and our contact was up with AT&T. Their sales rep Shaun Burkle promised great service blah blah blah ... well, right...

Cbeyond - Complaints

Posted: 2012-01-14 by    Adjh
Complaint Rating:  50 % with 4 votes
My complaint is with all of you. Any large company in the world is going to have a list of people like you determined to tell everyone you know how terrible the company is, when in reality, it was just your personal experience. In 2010 cbeyond recorded 450$ million in revenue. If .05% of their...

Cbeyond - Georgia - Bad Service

Posted: 2011-06-26 by    Susan2011
Complaint Rating:  100 % with 1 votes
Where does one start with complaints about Cbeyond. Some part of their service is always down, it takes over a week to get a problem resolved, you get spammed with emails, ... most recently they didn't keep their promise on offering unlimited long distance acusing me of fraud and wanting...

Cbeyond - Terrible Phone Service

Posted: 2011-06-15 by    Liesmen
Complaint Rating:  100 % with 1 votes
Terrrible customer support. Terrible communication between all inner offices. Dropped calls, poor quality sound, can't dial form my house on celluar even with a booster they installed. Walk into our business in the am and phones are down. 6 months of crap. I do not recomend them at any...

Cbeyond - Poor quality

Posted: 2011-06-10 by    nesloz9
Complaint Rating:  0 % with 0 votes
We began our service with CBeyond on Monday of this week and have had nothing but problems with our internet and phone service. Cbeyond is blaming our new phone system, the phone system company is blaming cbeyond. When they sent their trainer out to show us how to service options, we showed...

Cbeyond - Jim Geiger is Old

Posted: 2011-02-01 by    Chicko
Complaint Rating:  50 % with 2 votes
His days are numbered...because if outside mirrors what's inside this old pock faced man shows why his company thrives on delusional drugged up employees selling an outdated product. He's ugly and so is his company.

Not truly a high-tech company, Cbeyond’s business...

Cbeyond - Really dissapointed

Posted: 2011-01-09 by    Liam
Complaint Rating:  100 % with 1 votes
I am a florist.I make my money on the holidays My phones broke on Thurs tdec 23rd ad I need a phone specialist because cbeyond says its my phone system thst they installed not their router. I have to pay a private person to come and fix it. No one is available until after xmas. I have lost thousands...

Cbeyond - Florida, Miami Gardens - Worst Company Ever

Posted:    Miami Sound and protection
Complaint Rating:  100 % with 1 votes
The worst company ever! The sales staff are liar's and everything that is promised you don't receive. Once we were switched over, we were 4 days without phones, because their technical support team couldn't figure out the issue! We tried several attempts to cancel the contract...

Cbeyond - Can not provide hosted exchange

Posted:    Jamal
Complaint Rating:  50 % with 2 votes
Cbeyond can not provide hosted exchange in California. They have blamed our troubles on the sip server (we had to purchased for $5000) that they require to run their system. So when I found a company that provides an host exchange for a sip server they say that they can not do that as we are...

Cbeyond - Colorado - Cbeyond $15,000 Cancellation Fees, (not a typo-$15,000) Misleading Salespeople; Overpriced Products; Horrible Service; Monument, Colorado

Posted:    Urgent warning, beware of Cbeyond
Complaint Rating:  100 % with 3 votes
Cbeyond offers land lines, blackberry service, web hosting, secure back up and file share, email, voice mail, etc. I have Cbeyond for less than a year now and not one service provided by Cbeyond has functioned as promised. The worst part is that they make you sign an agreement that states you...

Cbeyond - California, San Diego - Fraud

Posted:    bakins2
Complaint Rating:  100 % with 5 votes
Horrible company. Bait and switch. Their goal is to promise you
every thing. Get a strangle hold on your business and force you to pay 3 times what you were told. They can destroy your business.
I dumped them, with great effort, now they want $13, 000 for 2 months worth of nightmare....

Cbeyond - Stay away

Posted:    Master
Complaint Rating:  100 % with 1 votes
I worked at cbeyond for 7 days; total bs. They were more concerned about overcoming objections of the potential customer and knowing company catch phrases than knowing what they were selling. They brought 22 yr. old kids who they work 60hrs a week and threaten their jobs constantly. They are...

Cbeyond - Washington, Bellevue - Aggressive Drop-in Sales

Posted:    brackenstill
Complaint Rating:  100 % with 1 votes
A tag-team of three very aggressive cbeyond salesmen dropped in on our business today. We asked them to leave and they would not! We insisted we did not want to buy any services from them and they belligerently replied "what have we tried to sell you so far?" (they had a point - they had only...

Cbeyond - Biggest Mistake I EVER Made!

Posted:    Joe
Complaint Rating:  75 % with 4 votes
I made the mistake of signing up with CBeyond! I can NOT stress enough: DON'T DO IT! Why? Below is a laundry list of unbelievable bad service.

The 'sales rep' hustled me. He lied about everything. He said that I had 30 days to cancel if I wasn't happy. He said...

Cbeyond - Worst telecom decision ever

Posted:    Jack F
Complaint Rating:  75 % with 4 votes
I am a business owner in California who made the mistake of signing a contract with C-Beyond in March 2010. It was one of the worst mistakes I have ever made as a business owner, and I am still paying the price for it.

The largest of many problems was that their T1 routers misread...

Cbeyond - Don't sign up with them

Posted:    Jerry
Complaint Rating:  100 % with 1 votes
I tried cancelling our services with this company and expected to pay a fee for early termination for our cell phones but instead was told that we would be faced with a $10, 000.00 EARLY TERMINATION FEE! The fast talking representative that signed us up never explained any of these IMPORTANT...

Cbeyond - Deceptive tactics

Posted:    NasT35
Complaint Rating:  100 % with 3 votes
Cbeyond has defrauded a client of mine. They claim they have a contract with them based on their dealings with a lower level employee who has no authority to bind the company in contract. when the owners found out, they terminated the relationship. after terminating the contract, the cuased...

Cbeyond - Left with no service for 3 days!

Posted:    Ricardo
Complaint Rating:  100 % with 3 votes
Our company was left with no service for 3 days! In the meantime they did not keep us apprised on the progress of the trouble ticket. It took me calling them (again) after the 2nd day ofno service and they still had not sent somebody to fix it! We had no communication for 3 days! NO FAX, NO...

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