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I experienced the same thing with cash for laptops. I sent them a laptop with busted screen (which I didn't expect to get much for) and an almost perfect IPhone 4. They quoted me on the Internet for 250 for both after I told them every thing that was wrong with the stuff. First of all the prepaid postage they sent took almost two weeks to actually get back to them because of some weird postal carrier they used. I live in Arizona and they're in Nevada. I could have driven it to them myself in less time. When my package finally gets there I call them to arrange payment and discuss the inspection they conducted on my merchandise. They read off this long list of things that was supposedly wrong with my merchandise. They said my IPhone had scratches on the screen. I know this wasn't the case because the clerk put a screen protector on it when I bought it and I didn't take it off until I mailed it to cash for laptops. To make a long story short my 250 turned into 60 dollars for both. I immediately told them to mail my IPhone back. They tried to haggle with me by raising the price to 75 and offer to pay my pay-pal transaction fees. They went as far as telling me I would have to pay return shipping to get my IPhone back thinking that would make me accept their offer. I told them that was fine and I would pay it to get my phone back. The individual said my IPhone 4 depreciated in value because the IPhone 5 came out. This is a true statement. i knew the IPhone 5 was coming out and that is why i shipped my phone two weeks ago. It doesn't take 2wks for a package to go one state over. They are stupid and I'm sorry I wasted my time with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent in my Blackberry Torch 9800 which was quoted $119 online -and after their 'inspection' informed me that there was excessive scratches on the phone and could only offer me $40. After the inital shock hit me - I told them that was not acceptable and to send my item back to me ASAP -as I would have never sent in any product with any type of damange -expecting money in return. The representative tried to pass me along to a supervisor - of which I have received no follow-up to date. I proceeded to immediately submit a compaint to the BBB for the quoted amount. Also FYI - no where on their site do they state that your item must be in immaculate condition to be eligible for the quoted amount. Will NEVER use them again...be advised.
Would not recommend using this company.
Yep. Was quoted 127 answering their questions honestly up front but they only initially offered 40. Finally got to 75 but they say all this stuff is wrong when really how does the seller really know if they are truthful? They start super low knowing eventually they will get you to sell it for less than what was quoted. This was my experience with cash for laptops. I guess the money is better than a dated piece of technology that won't be used again but it's the principal of the matter.
I am having the same problem. They've sent me loads of emails saying they are trying to contact me. I have in turn sent many emails with my phone number but have also suggested that they can easily just EMAIL me the quote as well - the only answer I have had back is them saying they need me to call because they need a "verbal" agreement. Personally, it is very inconvenient for me to call them (as I am away for business) and secondly, I think a written agreement over email is better anyway - I have no idea why they aren't able to do this when it clearly says on their website they will email you a quote. I sent my laptop three weeks ago and have yet to receive a quote or be paid. I have asked them to give me a quote on monday (either by calling me or emailing me) and otherwise, to send my laptop back to me immediately.
They suck bad. They stole my sims card out of at&t iphone4. . . Warning do not do business with this garbage company. . The people that work there are losers who argue when you dont accept their ridiculous offers. . . They are thieves as a whole.
Same experience! Quoted $95 for a Dell, sent tons of emails saying they couldn't get a hold of me. I called them twice, finally told $35 because of cosmetic scratches. I blew a gasket! When I said send it back, they "negotiated" back to $80. Never recommend to anyone else.
I agree with you COMPLETELY! They quoted my Mac Book Pro for $255 over the web and there is nothing wrong with it. I received their final price for $90. I told them to send it back to me for they have low-balling me. Never will I do business with this cashforlaptop.com again.