Cash Crusaders review: Loan - g s edom - ksub30107230002

I have a loan against I ring with Cash Crusaders every month since taking loan I have extended this loan the last being September 28 in an amount of R84.00.

On Saturday at 17.25 I received an email advising "that buyback contract expires in 48hrs". Either simultaneously or shortly thereafter I receive a payment link ozow which I utilize to extend my loan and make immediate payment. I last extended this loan on 28 September in an amount of R84.00. However, after Saturday sms I never received the ozow payment link and have been unable to make payment. Several emails to yourselves is met with an automatic reply but no one has contacted me. A call to the Bluff office and I was advised that I have to come in and make payment. I have not managed to speak to anyone who can assist me nor have my urgent emails been answered. Online your site advises that easy payment can be made however when you go through the process of obtaining otp and trying to link account to make payment - t hat section is greyed out and you can go no further - hence doing an "easy payment" as your site advises its impossible - Is it Cash Crusader's Policy not to assist customers timeously so that that can loose their items?

Can someone assist me please. My ring is on sentimental value and I dont want to loose it because of lack of action or response from yourselves.

Genel Edom

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