Car Mats Sustoms
reviews and complaints

So, I ordered some fancy car mats from Car Mats Sustoms (carmatscustoms.com) and boy was I disappointed. These mats were supposed to be custom made for my car, but they didn't fit at all! I mean, not even close. It was like they were made for a completely different car. And get this, the only way to return them was to send them all the way to Denmark at my own expense. Can you believe that? I had to bite the bullet and pay for the return shipping, which cost me another $100! And to top it all off, they still haven't refunded my money. What a scam! I would definitely steer clear of this place if I were you. It's just not worth the hassle and the money.

I gotta say, these car mats from Car Mats Sustoms (carmatscustoms.com) were a real disappointment. I mean, they didn't even come close to fitting my car right. There were these huge gaps that just looked plain ugly and made me feel like I was driving some kind of junker. And to make matters worse, the darn things kept slipping and sliding around, falling into the footwell where my feet should be. Talk about annoying!

But the worst part was when I noticed that the driver's side mat was actually pushing down on the accelerator pedal a bit. That's just plain dangerous, man! I mean, who knows what could have happened if I hadn't caught it in time? I shudder to think.

So I decided to send these mats back to Denmark, where they came from. But get this - Car Mats Sustoms wanted to take a whopping 35% cut just to process the return! That's highway robbery, if you ask me. I mean, why should I have to pay for their mistake?

All in all, I'd say stay far away from these guys. Their car mats are just plain horrible. Save yourself the headache and go with a different company. Trust me, you'll thank me later.

These car mats from Car Mats Sustoms (carmatscustoms.com) are a real disappointment. They don't fit well and seem to be made from cheap materials. To make matters worse, they are shipped in a tiny bag that crushes them and leaves them with permanent wrinkles. It's really frustrating to have spent money on something that doesn't work as advertised.

I've been trying to get replacements for the mats for four months now, but every time I contact the company, they give me the run around. They always have some excuse for why the replacements haven't been sent yet. It's really frustrating to deal with a company that doesn't seem to care about their customers.

I wouldn't recommend this company to anyone. They won't refund your money and they don't seem to care about customer satisfaction. If you're looking for car mats, stay far away from Car Mats Sustoms.

I gotta say, I was pretty excited when I first got my Car Mats Customs order. The mats looked great in the pictures, and when I finally got them in person, they looked even better. But let me tell you, that excitement didn't last long.

After just a few weeks of use, the mats started to show some serious wear and tear. They just weren't durable enough to handle the daily wear and tear of my car. And to make matters worse, when I reached out to the company about the issue, they were less than helpful.

In fact, on another order, they even sent me the wrong mats! And when I asked to exchange them, they told me I had to pay for the return shipping myself. And let me tell you, the cost of shipping those mats back internationally was WAY more than the mats were even worth.

It's clear to me that Car Mats Customs is playing some kind of game with their return policy. They don't seem to care about their customers at all, and there's no way to talk to a real person to try and resolve any issues. Honestly, I wouldn't recommend this company to anyone.

It's been a hot minute since I got my hands on them car mats from Car Mats Sustoms (carmatscustoms.com). And by hot minute, I mean a whole dang year and three months! That's a long time to be waiting for some mats, y'all. I was promised a replacement, but it's been a whole lot of nothing so far. I got an email back in July saying I'd get my mats in three weeks, but it's been ten whole weeks and still no sign of them. What gives, Car Mats Sustoms? Where are my mats at? What address did you send them to? Can I get a tracking number or something? And don't even get me started on that 2 year money back guarantee. If I can't even get a response from y'all, how am I supposed to get my money back if I need to? It's a real head-scratcher, folks.

I really wish I had taken the time to read all the reviews of Car Mats Customs before placing my order. Unfortunately, it took over a month for me to receive my car mats, which was a bit frustrating. But that wasn't even the biggest issue.

When I finally received my mats, I noticed that the left side didn't fit properly in the back of my SUV. This was a bit of a disappointment, but I figured I could make it work. However, the biggest problem came when I put the seats up and the mats on the sides just wouldn't stay up. It was incredibly frustrating and made me regret my purchase.

I reached out to August, who said he would get back to me after his team reviewed the issue. Unfortunately, it took him several days to respond back to me, which was a bit annoying. When he finally did get back to me, he suggested that I just needed the clips to keep the mats in place. I was hopeful that this would solve the problem, but unfortunately, I never received the clips.

Instead, all I received was some cheap tape that didn't really do anything to keep the mats in place. I reached out to the company again, and they promised to send me the clips and some Velcro tape. However, it's been weeks and I still haven't received anything or heard back from them.

Overall, I'm incredibly disappointed with my experience with Car Mats Customs. I regret ordering from them and wish I had gone with a different company. It's frustrating to spend money on something that doesn't work as advertised, and it's even more frustrating when the company doesn't follow through on their promises.

So, I recently bought a set of custom car mats from Car Mats Customs (carmatscustoms.com) and let me tell you, it was a total disaster. The mats didn't fit my car at all, and the material was so thin and low quality that I could barely stand it. But that's not even the worst part - the mats had this terrible chemical odor that was so strong it was overpowering my new car smell. I can't even describe how bad it was, it was like a mix of gasoline and rotten eggs. Yuck!

When I contacted Car Mats Customs to ask for a refund, they told me that I had to send the mats back to Denmark. Can you believe that? The estimated postage was over $200! And to make matters worse, the initial order came from China, so it took weeks to arrive. It's like they know that sending their crappy mats back costs almost as much as the mats themselves, so they use that to prevent people from returning their products or getting their money back from their credit card. It's a total ripoff, and I feel like I just wasted $250.

Honestly, I'm so disappointed with Car Mats Customs. I was really excited to get custom mats for my car, but now I wish I had just gone with a different company. I'm going to have to toss these mats in the garbage and just eat the cost. So, if you're thinking about buying from Car Mats Customs, be aware - you might end up with a set of mats that don't fit, smell terrible, and cost you a fortune to return.

I ordered some car mats from Car Mats Customs in August of 2022, and boy was I excited to get them! However, it took a whopping two months for them to arrive in October of 2022. I was pretty disappointed when I opened the package and found that the mats didn't fit my 4 door Jeep Wrangler at all. I mean, come on, I specifically told them I had a 2022 Wrangler! The mats looked like they were made for a previous generation Wrangler, or something like that. I spent a total of $287 on these mats, and they didn't even fit my car. What a waste of money!

I tried to get in touch with Car Mats Customs for the next four months, but they were completely unresponsive. I was getting pretty frustrated, so I finally threatened to leave a bad review. That's when they finally responded and told me to send the mats back to Denmark for a refund. But get this - they were going to charge me for international shipping, duties and taxes, and a 35% restocking fee! After all was said and done, I would have only gotten about $40 back. What a ripoff!

I really can't stress enough how much I regret doing business with Car Mats Customs. It was a complete waste of time and money, and I wouldn't recommend them to anyone. Save yourself the hassle and find a different company to buy your car mats from.

I recently made an order for some custom floor mats and trunk mats from Car Mats Customs (carmatscustoms.com). I was really excited to receive them, but boy was I in for a surprise! It took what felt like an eternity for them to arrive, and when they finally did, I was disappointed to find out that they were not a custom fit at all. I mean, what's the point of ordering custom mats if they don't fit your car perfectly, right?

I decided to reach out to the company via email to see if they could help me out. I received a reply from a lady named Jane, who told me that they would replace my floor mats at no charge. I was relieved to hear this, but that was three whole months ago and I still haven't received my replacement mats. As for the trunk mats, I never received them at all and had to get a refund because the tracking showed that they were lost in transit.

Every time I email Jane to ask about my replacement mats, she tells me that she has escalated the issue to her designer but hasn't heard back from him yet. It's starting to feel like I'm never going to get my mats, and honestly, I'm getting pretty fed up with this whole situation. I think it's time for me to cut my losses and move on from this company.

If you're thinking about ordering from Car Mats Customs, I would strongly advise you to think twice. Don't be fooled by the 5-star reviews on their website - this is a horrible company that ships from China and doesn't seem to care about their customers at all. Buyer beware!

I gotta say, I had a pretty bad experience with carmatscustoms.com. I was looking for some custom car mats for my brand new 2022 Hyundai IONIQ 5, and they were the only ones I could find that had fake leather mats specifically for my car. But man, was I disappointed.

First of all, the shipping took forever. I got a notification on April 12 that my mats were on the way, but it took until June 11 for them to actually arrive. And there was basically no tracking information the whole time, so I had no idea where they were or when they would arrive.

When they finally did arrive, I was pretty excited to see how they would look in my car. But they were a mess. They didn't fit my car at all - the driver's side mat was too wide and crawled up the sides, the passenger mat overlapped the center console, and the rear mats had a bump for the transmission even though my car is an EV with a flat floor. And the quality was terrible - the vinyl was thin and didn't feel nice at all.

I tried to return them, but carmatscustoms.com made it really difficult. They said the only way I could get a refund was if I shipped the mats back to Denmark at my own expense (even though they're manufactured in China). And the cost to ship them back was over $66, plus customs fees and everything. It just wasn't worth it.

So yeah, I definitely don't recommend doing business with carmatscustoms.com. The product was low quality and not customized to my car at all, and they made it really hard to return them. Save yourself the trouble and find a different vendor.

i bought car mats from carmatscustoms.com and i gotta say, it was a pretty bad experience. i thought i was getting custom mats, but they were just generic ones with a logo slapped on. when i tried to return them, they wouldn't give me a label and said i had to pay for shipping myself. and then they wouldn't even give me a refund! it's a total scam, so i would definitely recommend staying away from them.

So, I ordered some car floor mats from Car Mats Sustoms (carmatscustoms.com) and I gotta say, it was a bit of a bumpy ride. I paid for my order and eagerly awaited its arrival, but unfortunately, it never showed up. I reached out to the company and was told to keep waiting, which I did. However, after six weeks had passed, communication from the company stopped altogether. I was left high and dry with no car mats in sight.

Now, I understand that sometimes things can go wrong with orders, but the lack of communication from Car Mats Sustoms was really frustrating. I was left in the dark for weeks on end, with no idea what was going on with my order. It's a shame, because I was really looking forward to getting those mats for my car.

Overall, I can't recommend Car Mats Sustoms based on my experience. While I understand that mistakes can happen, the lack of communication and failure to deliver my order was a major letdown. If you're looking for car mats, I'd suggest looking elsewhere.

i ordered a custom trunk mat for my prius from carmatscustoms.com. i was really excited to get it and make my car look cool. but then i waited and waited and waited. it took almost 3 months for them to even start on my order. i kept asking for updates but they never gave me any good information. finally, i got fed up and asked for a refund. it was a huge hassle and i was really disappointed. i don't think i would ever order from them again. it's just not worth the trouble. if you're looking for car mats, i would suggest finding a different company. this one is just not reliable.

I gotta say, I was pretty disappointed with the car mats I got from Car Mats Sustoms (carmatscustoms.com). It's like they were made by someone who couldn't see straight or maybe even a blind man and his dog. I mean, come on, how hard is it to make a decent set of car mats?

But the real kicker is that these guys promised to replace the mats and then never followed through. I mean, what kind of customer service is that? And forget about getting a refund, that was a lost cause too.

Honestly, I wouldn't recommend wasting your time or money with these guys. There are plenty of other places to get car mats that actually live up to their promises. So save yourself the hassle and look elsewhere.

I gotta say, I had a pretty bad experience with Car Mats Customs. I ordered some mats for my car and when they arrived, they didn't fit quite right. I tried to reach out to the company to see if they could help me out, but they just stopped responding to my emails. It's a real shame, because I was really excited to get some custom mats for my ride. But now I'm stuck with these ill-fitting ones that just don't look right. I wouldn't recommend this company to anyone, unless you're looking for a headache and some disappointment.

from Car Mats Customs (carmatscustoms.com). I'm so disappointed with their customer service. They don't even respond to my emails anymore. It's like they don't care about their customers. I wouldn't recommend buying from them. Save yourself the hassle and find a different company to buy car mats from.

Okay, so let me tell you about my experience with Car Mats Customs (carmatscustoms.com). It's been a whole year since I ordered my car mats from them. And guess what? They sent me the wrong mats! Can you believe it? I was so frustrated and disappointed. I contacted their customer service and they told me that I could either wait for another set of mats or send them back and pay designer fees. What a waste of money and time! And to make matters worse, I still haven't received the correct mats.

I have to say, I'm really disappointed with their customer service. They don't even respond to my emails anymore. It's like they don't care about their customers. I mean, come on, I spent my hard-earned money on these mats and they can't even get my order right? That's just unacceptable.

Honestly, I wouldn't recommend buying from Car Mats Customs (carmatscustoms.com). Save yourself the hassle and find a different company to buy car mats from. Trust me, you don't want to deal with their terrible customer service and incorrect orders.

I recently purchased car mats from Car Mats Customs and unfortunately, they did not fit my car properly. I was disappointed with the product and reached out to the designer to express my concerns. However, the designer did not handle the situation professionally and reacted in a negative manner. It was quite unpleasant to deal with and left a bad taste in my mouth.

Overall, I would not recommend this company to anyone. The customer service was lacking and the product did not meet my expectations. It's a shame because I was really looking forward to having custom car mats, but it just didn't work out. I hope that Car Mats Customs can improve their product and customer service in the future.

So, I ordered some car mats from Car Mats Customs (carmatscustoms.com) and let me tell you, it was a bit of a bumpy ride. First off, it took a whopping 4 months for the mats to arrive. I mean, I get that customizing things takes time, but that's a bit excessive, don't you think?

Anyway, when the mats finally did arrive, they were not the right size for my vehicle. I was pretty disappointed, to say the least. When I contacted customer service about the issue, they told me I could send the mats back for a refund or exchange. But get this - the cost of shipping the mats back was more than what I had paid for the mats in the first place! What a rip-off.

Now, I'm not one to jump to conclusions, but it seems like Car Mats Customs purposely sends out incorrect mats so that people won't bother sending them back. I mean, who wants to pay more for shipping than the actual product? It's pretty shady if you ask me.

Overall, I wouldn't recommend Car Mats Customs to anyone. The long wait time and incorrect product just aren't worth the hassle. Save yourself the trouble and find a different company to order from.

I bought some car mats from Car Mats Sustoms (carmatscustoms.com) and I gotta say, I'm not too happy with my purchase. First off, the mats are pretty cheap and they came in all damaged. I mean, come on, I paid good money for these things and they can't even arrive in decent condition? Not cool.

But that's not even the worst part. These mats don't stay in place at all. Every time I get in and out of my car, I have to readjust them. It's a real pain in the you-know-what. And to top it all off, they make you pay for shipping which is over $100! That's ridiculous. And if you think you're gonna get a full refund, think again. They don't guarantee it and you have to pay for the shipping back. What a rip-off.

So if you're thinking about buying car mats from Car Mats Sustoms, I'd say read the fine print and think twice. You might end up regretting it like I did.

So, I decided to order some car mats from Car Mats Sustoms (carmatscustoms.com). They said it would take about 15-20 business days to get them to me. But, it ended up taking twice that long. And, when they finally arrived, they sent me the wrong mats! I was so frustrated. And, to make matters worse, they wanted me to pay a ton of money to ship them back after they made the mistake. Can you believe that? And, on top of that, they tried to charge me a 35% restocking fee for their own mistake. It was a total nightmare. I would definitely not recommend buying from this company. They are just terrible.