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Canadian Tire review: Online orders

D
Author of the review
8:33 pm EST
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I ordered a treadmill on November 3, 2023. When I ordered the treadmill, the online order said that it would arrive on November 6th. This was a misrepresentation. After I paid for the treadmill, I received an email stating that I would be contacted in 2 business days to arrange for the "delivery" of the treadmill. Today was 2 business days. They called once. I tried to answer. They hung up. I called back, was put on hold for 2 minutes, then the phone call ended. I called back five more times. Same thing. Then I called back in, requested a callback. I received the callback which was an automated voice telling me that "there were no one to take my call," and then that hung up as well. I called the local Canadian Tire who said they couldn't help me. I called the Triangle Rewards number who told me to file a complaint which "might" get resolved in 2 weeks - that means no deliver, no return of my money, nothing until they deign to call me. DO NOT ORDER ANYTHING ONLINE from Canadian Tire. Disgusting.

Claimed loss: 1300.00

Desired outcome: Return of my money. Refund and an apology.

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