Cabin Kit Homes’s earns a 1.0-star rating from 2 reviews, showing that the majority of home builders are dissatisfied with purchases.
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Cabin Kit Homes - Missing materials and no accountability
I purchased a cabin kit from this company and experience several problems with the materials that were provided. These include: 1) The engineered building plans called for 5/8"inch roof sheathing, and the company sent 1/2" sheathing. 2) The steel roofing sent to cover the 6' porch was 78", which did not fit. 87" was needed. The roofing company from which...
Read full review of Cabin Kit Homes and 1 commentCabin Kit Homes Complaints 1
Cabin Kit Homes - buyer beware
(It became very obvious to us why Cabin Kit Homes never gives a mailing address, only a post office box. From our experience he’s probably afraid someone might come knocking on his door in the middle of the night!)
We purchased a cabin kit from Cabin Kit Homes manufactured by AJIA Canadian Building System, Inc., of North Vancouver, BC. The kit order was placed on July 29, 2011 through Cabin Kit Homes, the selling company (Cabin Kit Homes has no affiliation to or with AJIA Building Systems). The kit was delivered on or about June 2, 2012 in Salida, Colorado. The delivery contained approximately 36 very large individually numbered crates and packages.
Each package contained pre-manufactured house wall sections, roof sections, etc. along with necessary hardware including nails, screws, brackets, etc. Accompanying the numbered packages was a load manifest describing what each package or crate contained. Wardner advised us we had to inventory every piece in every package immediately otherwise he’s not responsible for anything missing or faulty with the package.
I stated to Wardner, owner of Cabin Kit Homes, that we would inventory each package as it was opened during construction. Opening all of the packages at once was not reasonable due to property constraints, size/weight of each package as well as it would have exposed the building material to the environment, (as it turns out the kit took up an entire lumber storage yard packed, not unpacked).
As each package was opened, it became obvious that the contents of each package did not correlate with the manifest parts list. As he stated, it was our problem not his? Can’t for the life of me understand how it became our problem not his? As the building process proceeded, missing items were noted and an email was generated and addressed to Wardner, advising of the shortages and problems.
This is where everything starts to go downhill, in a hurry! When a certain piece of the kit came up missing, Wardner advised us of the fact that the shipment came through US Custom’s and was totally inventoried by Customs, piece by piece. I advised Wardner that chances of US Custom’s probability of counting each and every nut, bolt, board was highly unrealistic. He insinuated either the US Customs, or I stole the missing items from the kit; hence no reimbursement would be forth coming. (Paid $117, 000 for this kit and he thinks I stole the parts – that’s totally irrational).
As an example of a typical problem, I contacted AJIA, the kit manufacturer about some of the missing items, such as roof screws. They advised me they in fact did not send roof screws and I should purchase them from a local hardware store and forward the bill to AJIA. They in turn, would issue a credit to me and I should then forward the credit to Wardner for reimbursement. George Wardner, President/CEO of Cabin Kit Homes, denied any responsibility for the missing kit items. As of today, we are now owed a minimum of $4500.00 for materials not delivered, (and we are only 50% completed in construction).
Purchasing replacement missing parts is obviously costing money, including my contractor’s wasting time trying to fix Cabin Kit Homes’ errors and omissions. When we contacted Wardner and advised him of the problems with the kit we received arrogant and demeaning responses. I seriously doubt Wardner has ever built a house as he is totally ignorant about any detail of the packages he sells.
BUYERS BEWARE of Cabin Kit Homes! Remember, put your hand on your wallet for safe keeping, Wardner is out to screw you. Once he gets your money, it’s gone. The only recourse available to us now is taking him and his company to small claims court. All we wanted was a cabin, not a lawsuit!
It should be mentioned AJIA, the kit manufacturer, produces an excellent product and has nothing to do with Cabin Kit Homes lack of responsibility of not upholding their part of the sale. There are many reputable company’s capable of erecting any of the kits manufactured by AJIA. Unfortunately, we picked the wrong company to buy the kit from.
Overview of Cabin Kit Homes complaint handling
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Cabin Kit Homes Contacts
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Cabin Kit Homes phone numbers+1 (888) 358-1113+1 (888) 358-1113Click up if you have successfully reached Cabin Kit Homes by calling +1 (888) 358-1113 phone number 0 0 users reported that they have successfully reached Cabin Kit Homes by calling +1 (888) 358-1113 phone number Click down if you have unsuccessfully reached Cabin Kit Homes by calling +1 (888) 358-1113 phone number 0 0 users reported that they have UNsuccessfully reached Cabin Kit Homes by calling +1 (888) 358-1113 phone number+1 (858) 925-7941+1 (858) 925-7941Click up if you have successfully reached Cabin Kit Homes by calling +1 (858) 925-7941 phone number 0 0 users reported that they have successfully reached Cabin Kit Homes by calling +1 (858) 925-7941 phone number Click down if you have unsuccessfully reached Cabin Kit Homes by calling +1 (858) 925-7941 phone number 0 0 users reported that they have UNsuccessfully reached Cabin Kit Homes by calling +1 (858) 925-7941 phone number
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Cabin Kit Homes addressPO Box 1150, Cardiff-by-the-Sea, California, 92007, United States
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Cabin Kit Homes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 18, 2024
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I was considering purchasing the cabin kit from Cabin Kit Homes. I contacted Warner telling him that NAFTA does not exist and that State of California collects taxes on all out of state building products. His reply was that I don't know what I am talking about..well, I called the Franchise State Board, and sure enough there were sales taxes to be paid. In my opinion, it is better to contract with the kit manufacturer directly upon checking with your state's and potentially federal taxing authorities (US Customs).
In summary, Cabin Kit Homes.is a SCAM and should be avoided at all costs.
Wow! This is exactly what is happening to us right now! We are missing anchors and tie downs for the foundation. Further along our contractor stated that we did not receive our prebuilt stairs, and several beams that are on the engineered plans. Just today our contractor told us we did not receive our railing for our front deck! It just keeps adding up! Guess what it’s not George Wardner’s problem! Just an aside our contractor was recommended by George and we trust him fully. Yes there is one positive the from AJIA is beautiful! Buyer beware!
Did you get the state and NAFTA discounts promised by Wardner? NAFTA does not exist anymore!
Thank you so much, I was about to go through Wardner. I will look at the manufacturer AJIA, you stated their homes are a good product.
Thanks again